Hygiene on campus-1

Latest Campus updates for students

This page provides the latest updates for new and returning EHL students on the covid 19 situation and how it is handled by our on-campus and off-campus teams. 

EHL Campus Lausanne

Welcome Back!

As the Coronavirus pandemic continues to spread, we have implemented a number of measures on campus aimed at keeping the EHL Community safe. All measures and rules are subject to change as the situation evolves and we invite you to check back regularly for the latest information.
More detailed information is available to students on the MyEHL intranet Covid Resources Page.

Juan Perellon-1

HyFlex

Measures to Ensure Academic Continuity of All Students

“The class room is reinventing itself, after over a century of remaining nearly identical. Although ushered in by unfortunate and stressful global events, this change is in fact an opportunity to rise to the challenge and reaffirm EHL’s place as a leader and pioneer in education.

The HyFlex learning model is designed to enable a mix of classroom presence, campus life, interactions and remote courses, with the ability to be completely adaptable, almost in real time, to the evolving Coronavirus situation and the ensuing sanitary restrictions it imposes.

The quality of education at EHL will never be compromised, whatever the hardships our community encounters. You are part of a very special generation that will not only witness seismic shifts in our civilization, but you will be the change in this new era. You are the future leaders the world will look up to for solutions, ideas, hope and resilience. So study hard, keep faith in your personal goals and let’s make history together with HyFlex.”

Dr Juan F. Perellon, Chief Academic Officer - EHL Group

Check out the HyFlex Infographic

HyFlex FAQ

  • HyFlex (Hybrid & Flexible) is a teaching model that combines in person and online courses simultaneously. A rotation is defined centrally for all students’ courses to take part in classes on campus part of the time, and follow the courses live online the rest of the time. For most classes, we anticipate that approximately 50% will be present on site, and 50% will be joining the class remotely.
  • This model was chosen for Bachelor courses as it allows the best combination for students to take advantage of remote study, campus life and classroom presence, given the strict capacity limitations on campus imposed in Switzerland for Covid-related measures. The model also allows flexibility to increase or decrease the presence on site as the situation of the pandemic may evolve.

Management are currently working on different scenarios for the February 2021 semester. Students will be informed as soon as the most likely scenario is identified.
While the Covid pandemic has accelerated our digitalization plans, HyFlex constitutes an essential step towards a more comprehensive digitalization of all our programs, a strategic plan launched across all learning entities of EHL Group. Elements of this model, and an increased digitalization of certain courses may therefore remain in place after the measures of the pandemic are lifted.

  • The principle is that all EHL students will be in Switzerland. Only students facing covid-19 restrictions can request to attend remote classes instead of in-person classes, as assigned to them in their LMS. These students should contact Student Affairs as soon as possible.
  • Inquiries will be processed on a case-by-case basis and supporting documentation will be required.
More than half of the student population will be scheduled to be on campus as of the first week of class.

No. The HyFlex model is designed to enable a mix of classroom presence, campus life, interactions and online courses. Any exceptions required for 100% remote course planning should be announced asap and will be handled on a case by case basis.

Courses will be recorded and available for 24H on LMS. While it is strongly encouraged to attend classes in real time, to enable interactions and questions, we understand that some students are not able to return to Switzerland at the moment, and may be in different time zones. This will allow all students to follow courses in the best possible situation.

All remote courses will be accessed via Microsoft Teams. Training could be organized if there is a general need. If you feel that you would benefit from joining a training on Teams, please contact Student Affairs.

EHL Lausanne Campus

Hygiene & Behavior Instructions on Campus

Hygiene on campusThe coronavirus pandemic has imposed unprecedented changes in how we study, work and live. The measures adopted at EHL, in line and in addition to the measures imposed by local authorities, aim to protect the health and wellbeing of the EHL Community and to enable academic continuity.

 

 


In order to be successful in limiting the spread of the virus, we must all continue to implement the individual and collective habits adopted during the confinement until a treatment or vaccine has been discovered. The measures elaborated hereunder by EHL reflect our shared responsibility to protect ourselves and others. This new environment and behavior guide must be followed at all times on Campus. In addition, the basic hygiene and distancing precautions should be maintained on or off Campus.

Everyone is advised to follow the general recommendations from the Federal Office of Public Health, when on campus or elsewhere, in order to protect yourself and others, namely:

  • Keep your distance
  • Wash your hands thoroughly and regularly
  • Avoid shaking hands
  • Cough and sneeze into a paper tissue or the crook of your arm.
  • Stay at home if you experience symptoms.
  • Always call ahead before going to the doctor’s or the emergency department.
  • If it’s not possible to keep your distance, wear a mask.
  • Continue to work from home if possible.

Should you present with any of the below symptoms, please remain at home/in your room and do not come on campus to avoid contaminating others.
Students presenting with any symptoms or suspicions of coronavirus contact should contact the Medical Services Team Ext. +41 21 785 12 22 (Int. 1222), nurse@ehl.ch.
Staff should follow the instructions according to the Coronacheck evaluation form by Unisanté and contact their personal doctor. In cases of quarantine or isolation, please inform your Manager and Human Resources.

Self-isolation is required in case of symptoms such as:

  • Cough (usually dry)
  • High temperature, feverishness
  • Muscle ache
  • Shortness of breath
  • Sore throat
  • Sudden loss of sense of smell and/or taste
More rarely:
  • Conjunctivitis
  • Gastrointestinal symptoms
  • Headache
  • Head cold
Symptoms of illness can vary in severity and can even be mild.

Swiss Office for Public Health instructions for self-isolation

Returning to campus will only be allowed after a minimum of 10 days and at least 48 hours after symptoms have completely resolved.

Self-service temperature control stations are available at the Campus North entrance, Nurse’s office and in the Atrium of Residence 3.

The SwissCovid app for smartphones (iOS/Android) aims to help contain the spread of the new coronavirus and help to break new chains of infection. Use of the app is voluntary and free of charge. The more people install and use the app, the more effectively it will help contain the spread of the virus therefore EHL recommends that everyone to install this app on their mobile phones once available.

The SwissCovid app for smartphones (iOS/Android) aims to help contain the spread of the new Coronavirus and help to break new chains of infection. Use of the app is voluntary and free of charge. The more people install and use the app, the more effectively it will help contain the spread of the virus therefore EHL recommends that everyone to install this app on their mobile phones. Download the app:

Google Play Store for Android

Apple Store for iOS

Two reusable masks will be provided in a hygiene kit to all students, staff and visitors on campus.

  • Wearing a mask is required in all public spaces and whenever social distancing cannot be respected.
  • The reusable fabric masks can be worn up to 40 times and must be washed between uses at 60°C or steamed.
  • A steamer station is available on campus to disinfect reusable masks (see below for the location).
  • After these 40 days, you will have to purchase your own masks. Each person is responsible for additional masks they may need.
  • Masks will be sold on campus if needed.
    You may wear your own mask, once checked for conformity standards at the entrance.
  • In AP workshops, surgical masks (paper) will be distributed to students.
  • Surgical masks (paper) are single use and can be worn for a full day.

To ensure that the recommended distances and sanitary recommendations are maintained throughout campus, special markings on the floor, airport ropes and inaccessible zones are clearly marked and your complete adherence to the set rules will be required at all times on Campus.

Seating has been arranged in all meal areas, study spaces and meeting rooms to ensure appropriate distance between participants. Moving the tables or chairs, or adding additional chairs, in not allowed.

Staggered seating is required in all classrooms to ensure distance between students and Faculty.

Sanitization stations have been installed around campus to disinfect your hands, work stations and study or meeting areas, including self-service UV lighting sanitizer units for small items.

To limit the risk of contagion by touching surfaces that are used by many people, please respect the following guidelines:

  • Open door policy is implemented wherever possible and during normal office hours. All doors should be left open to avoid touching the door handle.
  • No more than one person in elevators at one time and favor the stairs
  • If you touch handrails or any other surfaces, ensure to disinfect or wash your hands afterwards.

Additional measures have been implemented to limit the risk of contagion through contact with infected surfaces, including increased cleaning and disinfection, contactless payment systems, and sanitization stations.

As mentioned on each classroom door and other visual signage, you will need to respect the following guidelines:

  • Be attentive to respect 2m between workplaces
  • Respect the staggered seating arrangement
  • Wear a mask if you cannot respect social distances
  • Use only your personal equipment
  • Respect the maximum capacity written on front door or table
  • Do not add new chairs in classrooms
  • Doors and windows should preferably remain open
  • Before leaving, ensure to take all personal belongings
  • Sanitizing wipes are available at “Cleaning Stations” on all floors. When leaving the classroom, students and teachers are requested to clean their desks & chairs, and open the windows

  •  

    Housekeeping staff will visit every classroom 3x per day to disinfect the room.

The layout has been adjusted for all student study areas in accordance with the health and sanitary regulations to ensure appropriate distances. Moving furniture or adding chairs is not allowed and all users are required to disinfect the area with the sanitizing material provided before leaving.

In closed spaces such as meeting rooms, offices and meeting pods the following guidelines apply:

  • Wearing a mask is mandatory when other people are present
  • Use of conference rooms must remain exceptional
  • Favor meetings through Microsoft Teams
  • Avoid long meetings (maximum 30 minutes)
  • Respect the maximum capacity written on the front door
  • Respect the staggered seating arrangement and do not add more chairs or change the room setup
  • Doors should preferably remain open
  • Open windows to ventilate the area often
  • Leave the area clean for the next persons using the sanitizer available in all rooms to clean the table, chairs, remote control and any other surfaces before leaving.

All toilets and washing areas are cleaned regularly but maximum attention is needed for all of us to respect the following rules:

  • Do not touch the door handle with your hand to open but use your elbow instead
  • Wash your hands with soap and water for at least 20 seconds
  • Use single-use paper tissues only
  • Use open or foot waste bins only

All events and meetings at EHL must comply with the below maximum number of persons and the required precautionary measures.

Everyone involved in the hosting of events must be able to observe the hygiene rules and social distancing, or wear masks if the minimum distance is not possible. Guests cannot be standing for food and beverage consumption. Furthermore, according to the Federal guidelines, the contact details of attendees must be noted in order to be able to trace the chain of transmission, should it occur.

For events or meeting at EHL with 10 people or less, any external guests must complete the Visitors’ Form.
For any events or meetings with more than 10 persons, the relevant member of staff responsible for overseeing the event must obtain approval from HR or Security, depending on the type of event, and all relevant contact information from external guests.

  • From 15 June, following the authorization of local Swiss authorities, events of up to 30 people may be authorized.
  • From 13 July, events may be authorized for up to 300 persons.
    For any eventual request for student gatherings, please contact Student Affairs.
  • Virtual events continue to be encouraged when possible.

Check out upcoming EHL events.

All non-essential travel within Switzerland or abroad for professional or educational purposes is forbidden until further notice. This applies to students and employees of all EHL entities.

In accordance with the recommendations from the Federal Office of Public Health, unnecessary international travel for personal reasons should also be avoided. Should you need to travel internationally, be sure to check on the local regulations and requirements.

All cross-border workers required to work on site at EHL Campus Lausanne and need to cross the border into Switzerland to do so, must have their ID as well as their valid work permit. We advise you also look up the national and international travel requirements for your country of residence.

BOSC students are kindly reminded to respect the dress code when they are on campus.

EHL Lausanne Campus

Campus Access

The number of people on Campus is limited in order to ensure appropriate distancing and sanitary measures. Global counting will be done at the entrance of the school and the EHL security team will monitor and control the respect of planned capacity on premises, and may refuse entry if needed or if below requirements are not met.

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All students and staff must present their EHL card on the card readers to open the speed gates at the entrances as the number of people on Campus is limited in order to ensure appropriate distancing and sanitary measures. It is recommended to arrive in advance in case there are lines at the entrance.

AP and CREM students will be allowed in the campus main buildings for their Practical workshops.

BOSC students will be authorized on campus only on days when they are scheduled for on-site courses. According to the new Hyflex model, students must attend classes remotely when they are not scheduled on campus. The Hyflex model ensures a principal of equity to allow all Bachelor students the same opportunity for campus access.


Find out more about the Hyflex model

MGH students are allowed on campus for classes during the Lausanne semester.

In the evenings and on weekends, a trial will allow students to freely access the campus with their student card. A general counting is done at the entrances to ensure that the presence on site is within the authorized capacity. Evening and weekend accesses may be suspended should the general hygiene and distancing rules not be respected, which are subject to controls by the local authorities.

Staff must comply with the shift schedules submitted in advance by Managers in the Staff Booking Power App.

Visitors must complete the relevant form and comply with the below instructions.

External visitors on campus will be restricted to groups of 9 persons maximum, upon invitation only and accompanied by a member of staff. For any events or meetings at EHL with more than 10 persons, special authorizations are required – see below Events & Gatherings.

All visitors must be pre-announced by completing the online form as per the Swiss government recommendations for traceability purposes. After completing the online form, visitors will receive a confirmation email along with an invitation number to be presented at the Security Desk at the Campus entrance along with their ID. Students who wish to invite an external visitor on campus can complete the online form, visits are only allow during the work week and duration is limited, authorization will be granted by the Student Affairs depending on the school capacity at the time required.

The visitors’ parking is located at Route de Cojonnex:

Campus_map

Campus access is permitted for Berceau des Sens Reservations, EHL’s Michelin starred training restaurant, which remains open. The restaurant will be able to welcome a maximum of 50 customers as per the present recommendations.

Guests are invited to book a table online and will need to show their reservation confirmation email at the entrance security check to enter the campus. The restaurant will be accessible from the North entrance at Route de Cojonnex or the South entrance at route de Berne (from 14 September).

Book a table at the Berceau des Sens

For deliveries, suppliers must go to the delivery bay accessible from Route de Berne.

Campus_map

Smoking is permitted only in the designated areas and you are requested to follow the guidelines posted in those areas.

EHL Lausanne Campus

Academic Continuity

 

As the campus closing was prolonged in accordance with the confinement measure imposed by the local authorities, the AP1 and CREM programs were completely reviewed in order to enable students to continue their semester in the best conditions possible.

 

Concretely, an hour-by-hour analysis of the curriculum was done and the program was rebuilt to separate the theoretical hours from the practical hours. Theoretical courses resumed on 27 April remotely for six weeks and their final evaluations will take place either online or later on the Lausanne campus according to Faculty instructions.

Practical courses will resume on campus from 15 June and last throughout the summer in order to complete the learning objectives. Practical workshops have been adapted to respect the sanitary measures and distancing.

The number of weeks of AP2 internship will be adapted so that students can have a break to rest and resume their BOSC1 as initially planned in February 2021.

Our objectives remain the same: to pass on the values and DNA of EHL, to provide students with tools for their operational internship, to prepare for the Bachelor's degree and implicitly for students’ future career.

 

Our priority is that each student is safe and receives the individual support that they need. Students on internship received particularly close support, thanks to regular telephone contact and follow-up. In recent weeks, we have focused on ensuring that each student can be offered an option to validate their internship, which is an integral part of the curriculum, and we are pleased to have been able to find flexible solutions that meet the learning objectives of the internship. Depending on the situation and risk assessment at the placement site, students were given the opportunity to interrupt the internship while being able to validate it with a substitute report. This required a close collaboration with the HES-SO for both the AP and BOSC programs. 30% of the students made use of this possibility.

 

Virtual Career Fairs and company presentations have been organized for students looking for an internship for the upcoming semester. For those who have not yet secured a placement, please get in touch with your Internship Officer to discuss the available options and your applications, review the postings on the job platform and continue to participate in the Industry Relations events.

Bachelor courses have continued throughout the campus closing with limited delays thanks to the efforts and collaboration of students, faculty, and all academic and administrative support teams. The contact hours are compatible with the regular curriculum and, despite some technical hurdles in the beginning, now have reported positive feedback from both students and faculty.

Recorded online courses are available to watch or re-watch at each student’s convenience, and all group work and assignments have been adapted to the new situation.

Bachelor students will finish their semester, including exams, online since the capacity on campus is limited to ensure appropriate distancing and sanitary measures.

All Bachelor exams will take place remotely and new IT measures are being implemented to ensure that all evaluations are secure.

Given the constraints and difficulties caused by the current situation, failure of a module or a retake exam in the spring 2020 semester will not be counted. Students may be excused from an exam in the spring 2020 semester by notifying Student Affairs at least two weeks before the date of the final or retake exam and it will not count as an attempt.

 

A dedicated graduation ceremony will be organized on campus as soon as it is again possible and will be announced well in advance to allow all participants to make the necessary arrangements. 

In the meantime, a symbolic online graduation will take place at the end of the semester. All graduating students will receive their degree by secured mail shortly thereafter, you will soon be contacted to confirm your postal address.    

 

Other student events are postponed or shifted to virtual events for the time being.

EHL Lausanne Campus

Services & Support

 

A solidarity fund of CHF 1mio has been created to ensure that talented students whose financial capabilities have been directly impacted by the Covid-19 crisis can continue to pursue their studies at EHL. Financial support is provided as interest-free loans, to be reimbursed after completion of the studies. 

Loans are made available to cover all or part of the cost of education. The amounts and the duration of the loan are flexible according to each individual situation. These loans can apply in addition to the eventual scholarships, which follow the usual process.  

Find the detailed application process on myEHL

During the normal working hours (08:00 – 17:00), the EHL medical team – nurse and psychologist – will be available to assist with any health related questions or issues, and also to provide advice on dealing with emotional stress. The global situation is affecting all of us and can be an additional source of concern or anxiety for some. Students and staff are encouraged to reach out to the EHL Psychologists for support either in person, or via remote discussions.

The EHL Spiritual Counsellor is also available for support.

Contact the EHL Infirmary

To ensure the best possible sanitary and hygienic conditions for everyone, it is important that the following rules be respected at all times.

  • The IT Service desk can be contacted by ticket, email and telephone (+021 785 1234). Support will always be provided remotely in the first place.
  • If a problem cannot be solved via remote assistance, an appointment with a technician will be necessary before you come to the Service desk.
  • As a general rule, any visit to the IT Service desk must be preceded by an appointment with one of our staff members.

To ensure the best possible sanitary and hygienic conditions for everyone, it is important that the following rules be respected at all times.

For students & staff present on campus:

  • As a general rule, any visit to the Printshop must be preceded by an appointment with one of our staff members.
  • PrintShop printing requests must be made at least 24 hours in advance via email. Exceptions are not possible. The person on duty will notify the requesting party as soon as their request has been processed and will arrange with them an appointment to pick up the printed materials.
For students & staff not present on campus:
  • Three printers are available at the Campus entrance.
  • Should you need to print something in a non-standard format, please send your request via email. You will be able to collect your prints at the North Entrance of the Campus at the following times:
    • Mondays from 10:00-11:00
    • Fridays from 10:00-11:00
  • All printing jobs ordered at the PrintShop will be charged directly to your printing account, so please ensure you have enough credit on your printing account.
Request a print by email

Most databases remain available remotely and instructions are available on Myehl. Preparatory Year and CREM students will be able to access the library on campus upon their return on 15 June.

For those not authorized on campus, borrowing or returning books will only be possible by appointment. Please contact the Library via email or call them at 021 785 12 43.

The library will notify security of your visit and a librarian will meet you at the main entrance / front desk on the day.

For all loans, please mention the references of the document/book you wish to borrow so it can be prepared for you and handed on the day of your appointment.

The fitness center is open only for students on weekdays from 16.00 to 22.00 and weekends/holidays from 09:00 to 16:00. The specific rules for use of equipment, maximum number of people allowed as well as other hygiene requirements are posted at the entrance and near the fitness equipment in the room.

The Fitness Ambassador will be monitor all regulatory measures.

Students can use the beach volleyball court as well as the multisport area for a duration of maximum two hours. Hands must be washed before and after playing. The external facilities are available from 08:00 – 22:00 daily, weekend included and require advance booking using the internal systems.

 

Security will monitor and ensure that rules are respected.

Off campus sports facilities have now reopened (Golf Club, Green Club, Indoor Climbing, Swimming pool).

 

Starting date for badminton training and rugby still need to be confirmed. Once available, the information will be posted on myEHL and communicated via the newsletter.

The EHL Incubator will reopen from 8 June with special measures on site.

All student services continue to remain open and available for students present on campus and at home.

On campus, ensure to respect distances and the in/out flux and waiting line signage.

Contact Student Affairs

Contact Service Center

Contact Internship Office

EHL Lausanne Campus

Campus Residences

Rooms will be professionally cleaned once per week.

AP Residence 3

  • The AP bedrooms’ cleaning day will be communicated by the AP coordination.
  • The classroom where they have to go will also be communicated in the mail.
  • A schedule will be defined by the Housekeeping teachers.
BOSC and AP Residence 2
  • The Housekeeping team will be responsible for the bedrooms, which will be cleaned while the students are planned in class on campus.
  • Students and visitors are requested to respect the 1.5m distance between workplaces and the staggered seating arrangement in the common spaces of Atrium 3. It is not permitted to move furniture or add chairs.
  • Masks should be worn if social distances cannot be respected.
  • Only personal equipment should be used.

Laundry Room Neighborwood:
Only one student will be allowed in the laundry room at a time.

Laundry Room Residence 3:
No more than three students will be allowed in the laundry room at the same time.

Students will continue to have access to their postal services at all times at the North Entrance of the Campus (Route de Cojonnex).

  • Students can collect their parcels from a storage room at the Service Centre. They will be notified of their parcel and when they can collect it by email.
EHL Lausanne Campus

Food & Beverage Outlets on Campus

We look forward to welcoming students and staff for a new semester of hybrid (on campus and remote) teaching.

  • Only students who are scheduled for face-to-face classes will have access to the outlets for lunch. Between 11:00 a.m. and 2:00 p.m., all seats are reserved for lunch and may not be used as study space.
  • There is a limit of 30 min maximum per person at the table.
  • A social distance of 1.5m is maintained between tables so please do not move the furniture.

Classic reservations via La Fourchette for BDS and Bistro. No reservations are required for students’ lunch in the other campus outlets. An automatic reservation will be made for you at the FC in the FC booking app (PowerApps) according to your class schedule.

Staff and faculty must reserve a lunch slot at the FC in the FC booking app

Food Court (FC)

  • Access will only be allowed upon presentation of the QR code in the FC Booking app and will allow access only during the reserved time slot.
  • The lunch schedule will be indicated in the FC Booking app and based on academic planning for students.
  • The flow inside the FC has been reorganized to respect social distancing, limit crossings and avoid unnecessary movement of people.
  • The menu is displayed in the queue as well as on MyEHL, the choice of dish will have to be made before entering the FC.

Grab 2 Go

  •  From 28 September 2020, a new outlet will be located on the ground floor of Neighborwood for students residing on campus for days when their courses are scheduled as remote.
  • This service will be open Monday to Friday from 11:00 am to 3:00 pm.
  • Payment exclusively by EHL card.

The campus F&B outlets will be open to all students and staff on weekdays from 18h starting from September 14, 2020.

Reservation required for Foodcourt on the Power Apps, “FC Booking”. Classic reservations via La Fourchette for BDS and Bistro. No reservation necessary for Finger Food, Grab n Go, Corner, Boutique.

The campus will be open to all students on Saturdays with an adapted offering starting from September 26, 2020. This concept will operate as a trial until the end of October and will be evaluated at that time based on needs and application of all campus rules.

  • PBar from 9:00 am to 4:00 pm
  • FingerFood & Boutique from 11:30 am to 7:30 pm

Hygiene & Distancing measures

  • New measures have been implemented at all outlets with mandatory hand sanitization upon entrance, pre-wrapped cutlery and wrapped self-service plates.
  • Plexiglas protection screens have been installed in most outlets.
  • All students and staff are encouraged to use their personal EHL water bottles to limit contact risks.
  • Special seating arrangements respecting the required distancing as well as maximum number of persons per table have been put in place at the Food Court dining area as well as other common areas in M & N Buildings.

Contactless payments

  • New contactless payment systems have been installed at all points of sale, thereby reducing the physical exchange of EHL cards.
  • Cards can be recharged through the Myehl app with all major credit cards and twint. Cash recharge has been discontinued.

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EHL’s Michelin starred training restaurant, the Berceau des Sens remains open. The restaurant will be able to welcome a maximum of 50 customers as per the present recommendations.


Guests are invited to book a table online and will need to show their reservation confirmation email at the entrance security check to enter the campus. The restaurant will be accessible from the North entrance at Route de Cojonnex or the South entrance at route de Berne (from 14 September).

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Online Courses, Webinars, Articles & More

Access Resources for the Hospitality Industry Post-Coronavirus

EHL Online

Where can I find more information?  

Please read our FAQs below for Lausanne Campus details.

If you are an EHL Campus Passugg Student, Faculty or Staff:  visit EHL Passugg Intranet

We will update our FAQs very regularly and appreciate your support and patience during these extraordinary circumstances.

For urgent questions or concerns we remain available here.

FAQ

Frequently Asked Questions

Find the latest answers to the most frequently asked questions regarding the Covid-19 situation at EHL below.  

Where can new students find all relevant information for their arrival at EHL?

New students can find all the relevant information in the EHL arrival guide.

What happens if a new student is unable to arrive at EHL for 7 September (MGH) / 22 September (AP)? For example if there are no flights.
Students who experience any difficulty with the arrival date, should announce this as soon as possible to their Admissions Officer, who will put them in contact with the correct channels. Each student who announces a problem with being able to respect the arrival date will be informed individually based on their situation (geographic location, travel restrictions, visa restrictions, quarantine requirements), and will be in regular communication with the school for available alternatives.

If a new student can’t get their visa on time, until what date can they join the classes on campus?
Students who experience any difficulty with the arrival date, should make this known as soon as possible to their Admissions Officer, who will put them in contact with the correct channels. This will be handled on a case by case basis and there should be regular communication with the school. For Bachelor or Master courses, remote possibilities are available and should be discussed with the Program Coordination team.

Can parents accompany new students upon arrival to EHL? Can they visit my room on campus?
In order to maintain appropriate distancing measures on site, exceptionally, only students will be admitted on campus for the first day of Introweek. Parents and loved ones will be able to participate in this special day remotely and more details will be shared in due course.

What should new students do if their high school exams and/or diploma delivery are delayed?

We understand that the current global situation may affect the deadlines for your final exams and diplomas.

The official Diploma must be brought with you when you come on campus (for Diploma Check) in September. If you don’t have them by then, we would need the official transcripts from your school showing your final results.

Will there be online courses? Which ones? How many?
EHL will respect a strict maximum capacity on campus to ensure alignment with the measures in place in Switzerland, and to help protect the entire EHL community. All programs are being reviewed and adapted as necessary according to these special constraints.

For the preparatory year, several theoretical courses will therefore have components that are delivered remotely, however these courses also have some of the course with an in-class delivery. This applies only to courses that do not have a practical element. All practical courses will be delivered on site, ensuring you benefit from the experience-based learning and campus life.

What measures have been put in place at EHL?
EHL task force teams have been actively preparing the campus for reopening to ensure the safety and well-being of our students and staff. We have implemented the most advanced sanitary and hygiene measures, while maintaining the quality education and student experience which EHL is known for throughout the world.

Under these links, you’ll find a snapshot of the current measures in place.


INFOGRAPHIC & CAMPUS MAP

BOSC Students will benefit from the HyFlex model of on-site and remote classes.

All MGH students will follow classes on campus for their Lausanne semester.

What is HyFlex? And why was this model chosen at EHL?

  • HyFlex (Hybrid & Flexible) is a teaching model that combines in person and online courses simultaneously. A rotation is defined centrally for all students’ courses to take part in classes on campus part of the time, and follow the courses live online the rest of the time. For most classes, we anticipate that approximately 50% will be present on site, and 50% will be joining the class remotely.
  • This model was chosen for Bachelor courses as it allows the best combination for students to take advantage of remote study, campus life and classroom presence, given the strict capacity limitations on campus imposed in Switzerland for Covid-related measures. The model also allows flexibility to increase or decrease the presence on site as the situation of the pandemic may evolve.

What will the final ratio be of onsite and online courses?
EHL is working on a principle of equity to ensure that all Bachelor students benefit from the same opportunities for campus access via a rotation. Local Covid requirements limit the maximum capacity allowed on campus, so priority is given to all teaching activities in scheduling the presences on site.

Is this format planned for the next semester only? Or would it be maintained even after COVID measures are eased?
Management are currently working on different scenarios for the February 2021 semester. Students will be informed as soon as the most likely scenario is identified.

While the Covid pandemic has accelerated our digitalization plans, HyFlex constitutes an essential step towards a more comprehensive digitalization of all our programs, a strategic plan launched across all learning entities of EHL Group. Elements of this model, and an increased digitalization of certain courses may therefore remain in place after the measures of the pandemic are lifted.

What happens for students who are unable to be in the Swiss time zone (for travel restrictions for example)?

  • The principle is that all EHL students will be in Switzerland. Only students facing covid-19 restrictions can request to attend remote classes instead of in-person classes, as assigned to them in their LMS. These students should contact Student Affairs as soon as possible.
  • Inquiries will be processed on a case-by-case basis and supporting documentation will be required.
    More than half of the student population will be scheduled to be on campus as of the first week of class.

How will the classroom be set up to allow for interaction from remote students and on site students?
The exact set up of the classroom is currently being tested. The professor will be responsible to establish the interaction between the students present in class and those attending remotely.

Will the Academic assistants be taking control of the online classroom?
No, it will be the responsibility of the faculty members to take control of their classroom (online and on campus).

Will students have the option of following the courses 100% remotely upon request?

No. The HyFlex model is designed to enable a mix of classroom presence, campus life, interactions and online courses. Any exceptions required for 100% remote course planning should be announced asap and will be handled on a case by case basis.

How will social distancing be respected during classes?
Thanks to the HyFlex model, a limited number of people will be allowed admission to the campus at one time in order to ensure appropriate distancing and sanitary measures.

  • In class, a distance of 1.5m will be respected between each student and it will not be mandatory for students to wear a mask.
  • In AP workshops, masks will be mandatory.

What system will be used and will there be training provided?
All remote courses will be accessed via Microsoft Teams. Training could be organized if there is a general need. If you feel that you would benefit from joining a training on Teams, please contact Student Affairs.

What will the IT installation be in the classrooms?
On every desk of every classroom, you will now find a new Microsoft Teams device. This all-in-one Teams meeting solution merges a small computer and a touchscreen interface on top of it. The design is very light and straightforward. This is very easy to use.

All classrooms’ ceilings are now equipped with a:

  • High quality microphone. The microphone can capture the voice of the speaker from anywhere in the room. But the microphone is configured to favor the zone of the teacher’s desk.
  • Full HD Camera with a wide angle. The camera is configured to focus on the front zone of the classroom (meaning students from the last rows cannot be seen on the camera).

Will all courses be recorded and available to watch – or re-watch – on demand?
Courses will be recorded and available for 24H on LMS. While it is strongly encouraged to attend classes in real time, to enable interactions and questions, we understand that some students are not able to return to Switzerland at the moment, and may be in different time zones. This will allow all students to follow courses in the best possible situation.

Will I be required to follow the EHL dress code when following class remotely?
The EHL dress code is mandatory when your video is turned on. Teachers have the right to ask you to turn your video on, or off.

Will the mandatory school fees be adapted with the new HyFlex model?
Yes, the F&B prepaid amount will be adapted to the anticipated presence on site for Bachelor students. The exact amount will be communicated as soon as it is finalized.

For more information please refer to the FAQ section below called “Financial Spring 2020”.

Will the retakes for week 35 be held on campus?
The retakes for week 35 will be done remotely.

How will the lunch breaks be organized?
Only students who are scheduled for face-to-face classes will have access to the outlets for lunch. Between 11:00 a.m. and 2:00 p.m., all seats are reserved for lunch and may not be used as study space.

There is a limit of 30 min maximum per person at the table.

A social distance of 1.5m is maintained between tables so please do not move the furniture.

Will students living on campus and learning remotely have access to the campus’ F&B outlets?

Lunch:

Only students who are scheduled for face-to-face classes will have access to the outlets for lunch. Between 11:00 a.m. and 2:00 p.m., all seats are reserved for lunch and may not be used as study space.

From 28 September 2020, a new outlet called Grab 2 Go will be located on the ground floor of Neighborwood for students residing on campus for days when their courses are scheduled as remote.

  • This service will be open Monday to Friday from 11:00 am to 3:00 pm.
  • Payment exclusively by EHL card.

Evening:

The campus F&B outlets will be open to all students on weekdays from 18h00 starting from 14 September 2020.

Reservation required for Foodcourt on the Power Apps, “FC Booking”.

Classic reservations via La Fourchette for BDS and Bistro.

No reservation necessary for Finger Food, Grab n Go, Corner, Boutique.

Find more details about the F&B outlets and measures.

Saturdays:

The campus will be open to all students on Saturdays with an adapted offering starting from September 26, 2020. This concept will operate as a trial until the end of October and will be evaluated at that time based on needs and application of all campus rules.

  • PBar from 9:00 am to 4:00 pm
  • Finger Food and Boutique from 11:30 am to 7:30 pm

How will the Housekeeping classes take place without disturbing students who are learning remotely in their rooms?

AP Residence 3

  • The AP bedrooms’ cleaning day will be communicated by the AP coordination.
  • The classroom where they have to go will also be communicated in the mail.
  • A schedule will be defined by the Housekeeping teachers.
BOSC and AP Residence 2

The Housekeeping team will be responsible for the bedrooms, which will be cleaned while the students are planned in class on campus.

Can students quarantine on campus?
No. All eventual quarantines must have been completed prior to the start of Introweek or prior to the first classes. Students arriving from abroad must verify if they are required to self-quarantine according to the instructions of the Swiss Federal authorities. More information is available here.

How will the quarantine be verified?

  • As of July 6th, anyone entering Switzerland from a country or area with a high risk of infection is legally mandated to go into quarantine for ten days. And a negative test result does not shorten the quarantine period.
  • All EHL students will have to sign a declaration attesting that they either did not have to go into quarantine or that they went into a quarantine in lines with the Swiss Federal authorities’ instructions prior their arrival on campus. Students will not have access to the campus as long as they do not provide this document signed and printed.

Will the names of students arriving from areas with a high risk of infection be shared with the Swiss cantonal authorities?
Yes. As requested by the Swiss cantonal authorities, EHL will inform them of the students arriving from countries and areas with a high risk of infection. You can find the list of countries and areas considered with a high risk of infection here.

What should students do if they arrive from a country considered at high risk and have to complete a quarantine?
All eventual quarantines must have been completed prior to any arrival on campus. Students arriving from abroad must verify if they are required to self-quarantine according to the instructions of the Swiss Federal authorities. Please note that All EHL students will have to sign a declaration attesting that they either did not have to go into quarantine or that they went into a quarantine in line with the instructions of the Swiss Federal authorities' prior to their arrival on campus. Also, a quarantine cannot be done on campus.

Is EHL going to provide masks to all students?

  • Two reusable fabric masks will be distributed in a hygiene kit to each student the first day they arrive on campus.
  • The reusable fabric masks can be worn up to 40 times and must be washed between uses at 60°C or steamed.
  • A steamer station is available on campus to disinfect reusable masks. After these 40 days, students will have to purchase their own masks.
  • In AP workshops, surgical masks (paper) will be distributed to students.

Will it be possible to purchase masks on campus? If yes, where exactly?
Yes. You may purchase masks on campus at EHL Lifestyle boutique and at the Campus entrance.

Are face masks going to be mandatory in class?
Social distancing will be respected in class so wearing a mask will not be mandatory.
However students, staff and visitors on campus are required to wear a mask in all public spaces and whenever social distancing cannot be respected.

If the Swiss government changes the restrictions regarding the number of people allowed on campus, will the Hyflex system be adapted mid-way through the semester to adapt to new measures?
Yes. Since the HyFlex model allows us to adapt the onsite presence, we will be able to move more students to remote learning if the campus capacity is further limited, or on the contrary expand the onsite presence if measures are eased.

What happens if a student tests positive to Covid-19 ?
In case a student tests positive to the Coronavirus, the student would be placed in quarantine and the school would be advised by the local medical authorities about how to proceed if needed. The Cantonal Physician’s Office will conduct analysis to determine any eventual contacts who may require additional isolation or testing. Testing or isolation is not systematically advised for all classmates. This is determined on a case-by-case basis according to close contacts and as determined by the relevant authorities. EHL is required to follow the orders given by those authorities. A quarantine plan developed in collaboration with the Cantonal Physician’s Office is in place for students residing on campus.

How will security verify which student is allowed to be on campus on each day?
There are two entrances to the campus (main entrance on Route de Cojonnex and second entrance near the BDS), where an automatic security system will check if the students and staff are scheduled to be on campus that day.

If students are allowed to be on campus on an allocated day, will they have freedom to be on campus the whole day or only within certain time slots?
Students will have the possibility to be on campus the whole day if he is scheduled to follow a class on campus.

Will students have the opportunity to go on campus should they need access to library tools such as datastream which is only available on site?
Most databases remain available remotely and instructions are available on myEHL. All students may access the library on the days that they are scheduled on campus.

Will students living on campus have access to the campus’ F&B outlets during weekends?

Yes. The campus will be open to all students on Saturdays with an adapted offering starting from September 26, 2020. This concept will operate as a trial until the end of October and will be evaluated at that time based on needs and application of all campus rules.

  • PBar from 9:00 am to 4:00 pm
  • Finger Food and Boutique from 11:30 am to 7:30 pm

Will the campus’ F&B outlets be accessible to everyone for diner?
Yes. The campus F&B outlets will be open to all students on weekdays from 18h00 starting from 14 September 2020.

Reservation required for Foodcourt on the Power Apps, “FC Booking”.

Will students still have access to the campus if they have reservations at F&B outlets?
No. Only students with planned classes on campus will be able to access the campus main buildings during the day.
A new F&B outlet, Grab 2 Go, will be available at the Campus Residences for students living on campus, on days when they may not access the campus main buildings.

Berceau des Sens reservations are allowed and must show their email confirmation at the Campus entrance. Guests will be accompanied to the BDS.

Will students be able to access the campus for special events or committee activities?
Yes. Registration information will be provided for all special events with the details regarding access.

What will happen for SBPs, BOSC 6 electives and group projects? Will students be able to meet on campus?
All BOSC 6 electives will be organized according to the HyFlex model (including evenings and Saturdays). SBP teams will be scheduled for a certain number of coaching session and client meetings on campus according to a rotation schedule. A maximum of 15 SBP teams (=around 90 students) will be simultaneously authorized on campus. More details will be provided for the start of the next SBP session and according to the situation at that time.

I don’t have the necessary material at home to study properly (e.g. Internet connection, printer): can I use facilities on campus?

  • Printers and scanners are accessible, from 6:00 am to 00:00 pm Monday to Friday (from 8:00 am to 8:00 pm on weekend), at the North entrance of campus.
  • If you experience any technical issues using on-campus printers, scanners and/or connectivity, please contact the IT Helpdesk: +41 21 785 1234.
  • Appropriate internet connection is required in order to follow your classes online.
  • If you experience any issues with at-home printers and/or Internet connections, please refer to your printer's helpline/Internet providers directly.

I’m not pIanned on campus and I forgot an important item that allows me to study: what should I do?
If you forgot something on campus, please send an Outlook appointment to EHL Security during the following times:
Monday to Friday : 8:00 am – 11:00 am / 1:00 pm – 6:00 pm / 7:00 pm – 9:00 pm
Saturday : 2:00 pm – 8:00 pm
Sunday : 8:00 am – 8:00 pm

Make sure you arrive at the North entrance at the scheduled time, as no unplanned entries will be granted.

Housing & Parking:

Can I get a partial parking fee reimbursement as I will not be on campus 100% of the time?
No. the parking fee is fixed and cannot be partially reimbursed. All parking spaces are allocated to students regardless of their time on campus, and can be further used in the evenings or on Saturdays when all students can have access to the campus.

 F&B Prepaid Credit:

How will the F&B prepaid reimbursement be calculated?

For students entering BOSC 1, 3 or 5 in September:

  • The amount invoiced in July has to be fully paid as shown on your invoices.
  • In August 2021, we will proceed with a credit note on your EHL statement of account.
  • The credit note will be determined following the presence allowed on campus during the entire time of your academic year.
    • If the average time allowed on campus is 50%, you will be credited of maximum 50% of the initial prepaid amount. For the avoidance of doubt, if you have consumed more than the pro-rata, only the remaining amount will be credited
  • This rule is subject to change depending the evolution of the rules/recommendations given by the Swiss government during the coming months.

For students entering BOSC 2 or 6 in September:

  • As previously communicated, the pro-rata amount was credited on your EHL account of statement for the semester of February 2020
  • The remaining amount on your F&B card will remain available until end of January 2021.
  • In January 2021 we will proceed with a credit note on your EHL statement of account (BOSC 2) / or reimbursement by bank transfer together with the deposit of guarantee (BOSC 6).
  • The credit note / reimbursement will be determined following the presence allowed on campus during the entire time of your coming semester.
    • If the average time allowed on campus is 50%, you will be credited or reimbursed of maximum 50% of the prepaid amount calculated for the semester. For the avoidance of doubt, if you have consumed more than the pro-rata, only the remaining amount will be credited
  • This rule is subject to change depending the evolution of the rules/recommendations given by the Swiss government during the coming months

For AP students:

  • As you are allowed 100% on campus, no adjustment will be made

For students repeating a module, or having suspended or quit their studies, the Student Directives apply, and such students will receive full reimbursement of the unused pre-paid F&B amount.

Do I have to prepay the full F&B credit if I know that I will not be on campus 100% of the time?
Yes. The full amount invoiced in July is due and the portion subject to reimbursement will be calculated on the effective time scheduled on campus at the end of the semester.

I am scheduled for classes 100% remote due to visa/medical reasons, does this mean I will receive full reimbursement of the F&B prepayment?
You will receive partial reimbursement calculated pro-rata on your absence during the semester.

When will the exact portion of reimbursement be calculated?
The portion of effective classes scheduled on site will be calculated at the end of the academic year and the relevant amount will be credited to your statement of accounts, i.e. deducted from next semester’s fees, or reimbursed. by bank transfer together with the deposit of guarantee for students who are finishing their studies
See calculation of reimbursement above for details

Infrastructure & Services Fees:

I am scheduled 100% remotely for classes due to a justified medical reason. What is the process to claim my reimbursement? Will this be done automatically?
This will be done automatically, at the latest at the end of the academic year.

I am unable to come/return to Switzerland due to travel restrictions, if this situation endures will I qualify for the special Covid fund reimbursement of 10%?
No however EHL we will revisit the situation at the end of the 2020 - 2021 autumn semester.

Last semester we were unable to come on campus, yet no reimbursement was provided for Infrastructure & Services fees, why? Can we now claim the special Covid support fund to reimburse 10%?
No. During the spring 2020 semester, the campus closing was ordered by the Swiss authorities as the entire country went into a 3-month lock-down. All student services continued to be open and available for students therefore reimbursements do not apply – for details please refer to the Spring 2020 Finance FAQ.

The special Covid fund support of 10% reimbursement of the Infrastructure & Services fees is intended to provide support to students who, for justified medical reasons, are unable to attend classes on-site, participate in campus life and group activities on campus. It is a special gesture for students who are not able to benefit from all available campus services for medical reasons.

Academic Tuition:

Why is there no partial reimbursement of the Academic Tuition for BOSC students, when we will have 50% of classes remote?
The HyFlex model is designed to provide an enhanced student experience, taking advantage of the flexibility offered by remote classes and the benefits of campus life and interaction. The quality of the curriculum and of the learning experience, as well as the integrity of exams are fully maintained and will provide additional value to your EHL degree in the job market.

For more details on the HyFlex model, please visit the dedicated Myehl page here.

Will students be reimbursed during the campus closing?
Following questions raised by some students regarding mandatory fees, the Executive Committee of EHL Group has shared the below update of decisions: please download all answers related to financial matters related to the closing of EHL Campus Lausanne.

Please download all answers related to financial matters related to the closing of EHL Campus Passugg.

What are the reasons for the Management decisions related to financial questions?
Following questions raised concerning compulsory fees, the EHL Group Executive Committee shared the message below regarding its decision: click to open the message from Management.

How did EHL make the reimbursement calculations?

For students in BOSC 1, 2, 3, 5 and 6

  • F&B account:
    • The calculation was based on the duration of the semester according to the academic calendar.
    • You were present 4 weeks before the campus closing, out of the 17 weeks planned (from 17.02.2020 to 13.03.2020). A 13 week pro-rata refund has been calculated.
  • Accommodation + tourist taxes (if applicable):
    • The calculation was based on the duration of the rental contract, i.e. 18 weeks. The amount may vary depending on the date you left the accommodation, the maximum amount reimbursed being 14 weeks out of 18 weeks (from 16.03.2020 to 20.06.2020).
  • Parking:
    • The calculation was based on the duration of the rental contract, i.e. 18 weeks. A 14 week pro-rata refund has been calculated (from 16.03.2020 to 20.06.2020).

For students in AP & CREM
  • F&B account:
    • The calculation was based on the length of the semester according to the academic calendar and your presence on site.
    • The program will take place on site for 18 weeks instead of 20 weeks. A 2 week pro-rata refund has therefore been calculated.
  • Accommodation + tourist taxes (if applicable):
    • The calculation was based on the duration of the rental contract, i.e. 22 weeks. The amount may vary depending on the date you left the accommodation, the maximum amount being 4 weeks out of 22 weeks.
  • Parking:
    • The calculation was based on the duration of the rental contract, i.e. 22 weeks. A 4 week pro-rata refund has therefore been calculated.

For students in BOSC 5 or BOSC 6 who should not have any invoices to be paid, when will they be refunded?
As communicated on this FAQ, the students in BOSC 6 will be reimbursed by bank transfer at the end of September, at the same time as their deposit of guarantee. For the sake of fairness, the students in BOSC 5 will also be reimbursed via a bank transfer at the same time. The Finance Department will contact BOSC 5 and 6 students by the end of June to collect the bank details.


For students who are not in their last year at EHL, will they be reimbursed via a bank transfer of the amounts credited?
The pro-rata amounts are not reimbursed by bank transfer. They are credited on your EHL account of statement and will be used to cover part of your next invoices, either in July or in December.

What is happening with the balance of students' F&B cards?
  • Usually, there is a maximum amount of CHF 250.— that can be transferred to the next academic year, the exceeding balance is donated to the EHL Foundation for Scholarships and Honorary Loans. But given the circumstances linked to the COVID, EHL decided to not apply this rule for your next invoicing. The entire F&B balance, after deduction of the pro-rata amount, will be carried over to the next academic year.
  • For students in AP1, BOSC1 and BOSC3, your balance at the end of January 2021 will be available until January 2022 in addition to a new prepayment added in February 2021.
  • For students in AP2, BOSC2 and BOSC4, your balance to date will be available until August 2021 in addition to a new prepayment added in September 2020.
  • For students in BOSC 5, as the report of your balance is not possible in February 2021, EHL decided to exceptionally make a gesture for the sake of fairness with others students and is going to reimburse, at the end of your studies, a maximum amount of CHF 360.— (corresponding to 10% of the prepaid amount for BOSC 5-6) that might not be consumed by then.
    The amount, if any, will be reimbursed at the same time as the deposit of guarantee, in March 2021.
  • For students in BOSC6, as the access on the campus is not possible until the end of your studies, it has been decided to exceptionally reimburse you the entire balance left. The balance of your card will be put at CHF 0.— by the end of the week and will be credited to your EHL account of statement.
    • However, if you would like to use this amount, for example at the Berceau des Sens with the student discounts, or transfer it to a gift card (without student discounts), make various purchases or donate it to the EHL Foundation for Scholarship & Honorary Loans, we invite you to contact the Finance Department.

If students would like to use part of the credit added to my EHL account of statement to reload their F&B card, is that possible?
Yes it is possible. All students need to do is send an email to Finance indicating the amount to be added. Note that the processing time is 48 hours.

As a reminder, any amount added to students F&B account (excluding prepayment invoiced each year) is carried over from year to year until the end of studies or consumption of the amount. If however, at the end of your studies, a balance of this recharged amount persists, you can recover it at the Service Center.

Can prospective students still apply for the September 2020 intake?

Applications for the September 2020 intake have now closed.

For students who have applied or are applying, please get in touch with our Admissions department for any academic inquiries. More information for upcoming intakes is available here.

Where is the latest information about the Covid-19 situation in Switzerland?

The latest information on the situation in Switzerland is available on the website of the Federal Office of Public Health.

Does EHL have information on confirmed cases of Coronavirus among graduates returning from the Grad trip?

A group of approximately 80 July 2020 graduates recently returned from their graduation trip. About half of the group has tested positive for Covid-19. Although EHL is not being solicited by the Cantonal Physician about these identified cases, we are closely monitoring the situation and remain informed of the health status of our alumni who, fortunately, all seem to be in a stable condition with only mild symptoms.

They are in close contact with the Cantonal Physician's office, who has guided them through the quarantine process and advises them on traceability issues.

EHL had strongly advised them to postpone the trip to a later date, at a time when the global pandemic situation would be clearer. They had therefore postponed it from June to August.

These young alumni have had no contact with the EHL campus since March of this year, and these events do not induce any increased risk to our on-site community.