The hospitality industry is unique. Managers need to navigate seasonal fluctuations, 24/7 customer-facing service, high-value premises, and a breadth of talent to manage. Our MSc in Hospitality Management explores fundamental business principles but through a hospitality lens. Learn what operating with agility really means. The program teaches you the nuances of talent management, marketing, revenue strategies, logistics and customer centricity for an industry where change is ever present. It gives you the tools to analyse data, trends and stakeholder values to make good decisions, even in fast-changing situations, training you to become an effective leader.
Our program is geared towards bachelor graduates with an interest in hospitality. As well as selecting course participants with this background, we look for the following personal qualities that we know are vital for hotel management careers.
