Coronavirus Update

Where can new students find all relevant information for their arrival at EHL?

New students can find all the relevant information in the EHL arrival guide.

What happens if a new student is unable to arrive at EHL for 7 September (MGH) / 22 September (AP)? For example if there are no flights.
Students who experience any difficulty with the arrival date, should announce this as soon as possible to their Admissions Officer, who will put them in contact with the correct channels. Each student who announces a problem with being able to respect the arrival date will be informed individually based on their situation (geographic location, travel restrictions, visa restrictions, quarantine requirements), and will be in regular communication with the school for available alternatives.

If a new student can’t get their visa on time, until what date can they join the classes on campus?
Students who experience any difficulty with the arrival date, should make this known as soon as possible to their Admissions Officer, who will put them in contact with the correct channels. This will be handled on a case by case basis and there should be regular communication with the school. For Bachelor or Master courses, remote possibilities are available and should be discussed with the Program Coordination team.

Can parents accompany new students upon arrival to EHL? Can they visit my room on campus?
In order to maintain appropriate distancing measures on site, exceptionally, only students will be admitted on campus for the first day of Introweek. Parents and loved ones will be able to participate in this special day remotely and more details will be shared in due course.

What should new students do if their high school exams and/or diploma delivery are delayed?

We understand that the current global situation may affect the deadlines for your final exams and diplomas.

The official Diploma must be brought with you when you come on campus (for Diploma Check) in September. If you don’t have them by then, we would need the official transcripts from your school showing your final results.

Will there be online courses? Which ones? How many?
EHL will respect a strict maximum capacity on campus to ensure alignment with the measures in place in Switzerland, and to help protect the entire EHL community. All programs are being reviewed and adapted as necessary according to these special constraints.

For the preparatory year, several theoretical courses will therefore have components that are delivered remotely, however these courses also have some of the course with an in-class delivery. This applies only to courses that do not have a practical element. All practical courses will be delivered on site, ensuring you benefit from the experience-based learning and campus life.

What measures have been put in place at EHL?
EHL task force teams have been actively preparing the campus for reopening to ensure the safety and well-being of our students and staff. We have implemented the most advanced sanitary and hygiene measures, while maintaining the quality education and student experience which EHL is known for throughout the world.

Under these links, you’ll find a snapshot of the current measures in place.

INFOGRAPHIC & CAMPUS MAP

What is HyFlex? And why was this model chosen at EHL?

• HyFlex (Hybrid & Flexible) is a teaching model that combines in person and online courses simultaneously. A rotation is defined centrally for all students’ courses to take part in classes on campus part of the time, and follow the courses live online the rest of the time. For most classes, we anticipate that approximately 1/3 will be present on site, and 2/3 will be joining the class remotely.
• This model was chosen for Bachelor courses as it allows the best combination for students to take advantage of remote study, campus life and classroom presence, given the strict capacity limitations on campus imposed in Switzerland for Covid-related measures. The model also allows flexibility to increase or decrease the presence on site as the situation of the pandemic may evolve.

What will the final ratio be of onsite and online courses?
EHL is working on a principle of equity to ensure that all Bachelor students benefit from the same opportunities for campus access via a rotation. Local Covid requirements limit the maximum capacity allowed on campus, so priority is given to all teaching activities in scheduling the presences on site.

Is this format planned for the next semester only? Or would it be maintained even after COVID measures are eased?
Management are currently working on different scenarios for the February 2021 semester. Students will be informed as soon as the most likely scenario is identified.

While the Covid pandemic has accelerated our digitalization plans, HyFlex constitutes an essential step towards a more comprehensive digitalization of all our programs, a strategic plan launched across all learning entities of EHL Group. Elements of this model, and an increased digitalization of certain courses may therefore remain in place after the measures of the pandemic are lifted.

What happens for students who are unable to be in the Swiss time zone (for travel restrictions for example)?

• The principle is that all EHL students will be in Switzerland. Only students facing covid-19 restrictions can request to attend remote classes instead of in-person classes, as assigned to them in their LMS. These students should contact Student Affairs as soon as possible.
• Inquiries will be processed on a case-by-case basis and supporting documentation will be required.
  More than half of the student population will be scheduled to be on campus as of the first week of class. More information will be available as of the end of August.

How will the classroom be set up to allow for interaction from remote students and on site students?
The exact set up of the classroom is currently being tested. The professor will be responsible to establish the interaction between the students present in class and those attending remotely.

Will the Academic assistants be taking control of the online classroom?
No, it will be the responsibility of the faculty members to take control of their classroom (online and on campus).

Will students have the option of following the courses 100% remotely upon request?

No. The HyFlex model is designed to enable a mix of classroom presence, campus life, interactions and online courses. Any exceptions required for 100% remote course planning should be announced asap and will be handled on a case by case basis.

How will social distancing be respected during classes?
Thanks to the HyFlex model, a limited number of people will be allowed admission to the campus at one time in order to ensure appropriate distancing and sanitary measures.

• In class, a distance of 1.5m will be respected between each student and it will not be mandatory for students to wear a mask.
• In AP workshops, masks will be mandatory.

What system will be used and will there be training provided?
All remote courses will be accessed via Microsoft Teams. Training could be organized if there is a general need. If you feel that you would benefit from joining a training on Teams, please contact Student Affairs.

What will the IT installation be in the classrooms?
The IT equipment needed to enable the HyFlex model (cameras, microphones, screens) is being tested and will be confirmed soon.

Will all courses be recorded and available to watch – or re-watch – on demand?
In principle, yes, some of the classes will be recorded. The exact modalities are still to be determined, depending on the pedagogical pertinence, and will be confirmed as soon as the information is available.

Will the mandatory school fees be adapted with the new HyFlex model?
Yes, the F&B prepaid amount will be adapted to the anticipated presence on site for Bachelor students. The exact amount will be communicated as soon as it is finalized.

For more information please refer to the FAQ section below called “Financial Matters”.

Will the retakes for week 35 be held on campus?
The retakes for week 35 will be done remotely.

How will the lunch breaks be organized?
Time slots will be planned for each group of students who must strictly adhere to them.
More information on this will be shared shortly.

Other Questions still to be confirmed

The teaching and course planning at EHL are an intricate Rubik’s cube of interlocking and supporting elements – which contributes to a rich and integrated learning process through theoretical courses, practical workshops, group activities, campus life, operations and infrastructure, etc. Such a change in teaching methods requires detailed analysis for each component to ensure the right balance and benefits for students. EHL Teams are working on evaluating each effect of the HyFlex model and confirm every detail to ensure that the transition is as smooth as possible.

Below are some questions raised for which we are still working out the details and which will be shared as soon as possible. If you have any additional questions, please raise those to Student Affairs so that we can get back to you.

• Will students living on campus and learning remotely have access to the campus’ F&B outlets?
• Will students living on campus have access to the campus in order to study?
• How will the Housekeeping classes take place without disturbing students who are learning remotely in their rooms?

Can students quarantine on campus?
No. All eventual quarantines must have been completed prior to the start of Introweek or prior to the first classes. Students arriving from abroad must verify if they are required to self-quarantine according to the instructions of the Swiss Federal authorities. More information is available here.

How will the quarantine be verified?

• As of July 6th, anyone entering Switzerland from a country or area with a high risk of infection is legally mandated to go into quarantine for ten days. And a negative test result does not shorten the quarantine period.
• All EHL students will have to sign a declaration attesting that they either did not have to go into quarantine or that they went into a quarantine in lines with the Swiss Federal authorities’ instructions prior their arrival on campus. Students will not have access to the campus as long as they do not provide this document signed and printed.

Will the names of students arriving from areas with a high risk of infection be shared with the Swiss cantonal authorities?
Yes. As requested by the Swiss cantonal authorities, EHL will inform them of the students arriving from countries and areas with a high risk of infection. You can find the list of countries and areas considered with a high risk of infection here.

What should students do if they arrive from a country considered at high risk and have to complete a quarantine?
All eventual quarantines must have been completed prior to the start of classes. Students arriving from abroad must verify if they are required to self-quarantine according to the instructions of the Swiss Federal authorities. Please note that All EHL students will have to sign a declaration attesting that they either did not have to go into quarantine or that they went into a quarantine in line with the instructions of the Swiss Federal authorities' prior to their arrival on campus. Also, a quarantine cannot be done on campus. Preferential rates are available at hotels in the region. Check out the list here on the Myehl intranet.

Is EHL going to provide masks to all students?

• One reusable fabric mask will be distributed in a hygiene kit to each student the first day they arrive on campus.
• The reusable fabric masks can be worn up to 40 times and must be washed between uses at 60°C or steamed.
• A steamer station is available on campus to disinfect reusable masks. After these 40 days, students will have to purchase their own masks.
• In AP workshops, surgical masks (paper) will be distributed to students.

Will it be possible to purchase masks on campus? If yes, where exactly?
Yes. It will be possible to purchase masks on campus. Masks will be available at EHL Lifestyle boutique and possibly via some vending machines (still to be confirmed).

Are face masks going to be mandatory in class?
Social distancing will be respected in class so wearing a mask will not be mandatory.
However students, staff and visitors on campus are required to wear a mask in all public spaces and whenever social distancing cannot be respected.

If the Swiss government changes the restrictions regarding the number of people allowed on campus, will the Hyflex system be adapted mid-way through the semester to adapt to new measures?
Yes. Since the HyFlex model allows us to adapt the onsite presence, we will be able to move more students to remote learning if the campus capacity is further limited, or on the contrary expand the onsite presence if measures are eased.

How will security verify which student is allowed to be on campus on each day?
There will be two entrances to the campus (main entrance on Route de Cojonnex and second entrance near the BDS), where an automatic security system will check if the students and staff are scheduled to be on campus that day.

If students are allowed to be on campus on our allocated day, will they have freedom to be on campus the whole day or only within certain time slots? If it is the latter how will this be enforced?
Students will have the possibility to be on campus the whole day if he is scheduled to follow a class on campus.

Will students have the opportunity to go on campus should they need access to library tools such as datastream which is only available on site?
Students will only be able to access the library and its tools on the days when they are scheduled to be on campus.

Will students living on campus have access to the campus’ F&B outlets during weekends?
Yes. Students living on campus will have access to the campus’ F&B outlets during weekends without having to make any reservations in advance. Nevertheless, the access to the campus will be limited to maximal number of students that still needs to be defined and this number can be adapted according to the Swiss national authorities’ recommendations. In addition, EHL reserves the right to refuse access to the campus on weekends if the sanitary rules are not strictly respected by all students.

Will the campus’ F&B outlets be accessible to everyone for diner?
Yes. Students living on campus, students living off campus and staff will all have access to F&B outlets for diner. Reservations will have to be make in advance for the Food Court.

Will students still have access to the campus if they have reservations at F&B outlets (Bistro, BDS, etc.)?

• Yes. The people with reservations for one of our outlets will need to show the confirmation of their reservation at the security personal who has a desk at the main entrance.
• If you are not planned to be on campus for the day of your reservation, you will have access to the campus for the duration of your reservation only.

Will students be able to access the campus for special events or committee activities?
Every day, a maximum of 2,250 people will be able to be on campus at a given time. Priority will be given to classes (HyFlex rotation for students and faculty members).

What will happen for SBPs, BOSC 6 electives and group projects? Will students be able to meet on campus?
All BOSC 6 electives will be organized according to the HyFlex model. SBP teams will be scheduled for a certain number of coaching session and client meetings on campus according to a rotation schedule.
A maximum of 15 SBP teams (=around 90 students) will be simultaneously authorized on campus. More details will be provided for the start of the next SBP session and according to the situation at that time.

Will students be reimbursed during the campus closing?
Following questions raised by some students regarding mandatory fees, the Executive Committee of EHL Group has shared the below update of decisions: please download all answers related to financial matters related to the closing of EHL Campus Lausanne.

Please download all answers related to financial matters related to the closing of EHL Campus Passugg.

What are the reasons for the Management decisions related to financial questions?
Following questions raised concerning compulsory fees, the EHL Group Executive Committee shared the message below regarding its decision: click to open the message from Management.

How did EHL make the reimbursement calculations?

For students in BOSC 1, 2, 3, 5 and 6

• F&B account:
  • The calculation was based on the duration of the semester according to the academic calendar.
  • You were present 4 weeks before the campus closing, out of the 17 weeks planned (from 17.02.2020 to 13.03.2020). A 13 week pro-rata refund has been calculated.

• Accommodation + tourist taxes (if applicable):
  • The calculation was based on the duration of the rental contract, i.e. 18 weeks. The amount may vary depending on the date you left the accommodation, the maximum amount reimbursed being 14 weeks out of 18 weeks (from 16.03.2020 to 20.06.2020).
• Parking:
  • The calculation was based on the duration of the rental contract, i.e. 18 weeks. A 14 week pro-rata refund has been calculated (from 16.03.2020 to 20.06.2020).

For students in AP & CREM

• F&B account:
  • The calculation was based on the length of the semester according to the academic calendar and your presence on site.
  • The program will take place on site for 18 weeks instead of 20 weeks. A 2 week pro-rata refund has therefore been calculated.
• Accommodation + tourist taxes (if applicable):
  • The calculation was based on the duration of the rental contract, i.e. 22 weeks. The amount may vary depending on the date you left the accommodation, the maximum amount being 4 weeks out of 22 weeks.

• Parking:
  • The calculation was based on the duration of the rental contract, i.e. 22 weeks. A 4 week pro-rata refund has therefore been calculated.

For students in BOSC 5 or BOSC 6 who should not have any invoices to be paid, when will they be refunded?
As communicated on this FAQ, the students in BOSC 6 will be reimbursed by bank transfer at the end of September, at the same time as their deposit of guarantee. For the sake of fairness, the students in BOSC 5 will also be reimbursed via a bank transfer at the same time. The Finance Department will contact BOSC 5 and 6 students by the end of June to collect the bank details.


For students who are not in their last year at EHL, will they be reimbursed via a bank transfer of the amounts credited?
The pro-rata amounts are not reimbursed by bank transfer. They are credited on your EHL account of statement and will be used to cover part of your next invoices, either in July or in December.

What is happening with the balance of students' F&B cards?

• Usually, there is a maximum amount of CHF 250.— that can be transferred to the next academic year, the exceeding balance is donated to the EHL Foundation for Scholarships and Honorary Loans. But given the circumstances linked to the COVID, EHL decided to not apply this rule for your next invoicing. The entire F&B balance, after deduction of the pro-rata amount, will be carried over to the next academic year.
• For students in AP1, BOSC1 and BOSC3, your balance at the end of January 2021 will be available until January 2022 in addition to a new prepayment added in February 2021.
• For students in AP2, BOSC2 and BOSC4, your balance to date will be available until August 2021 in addition to a new prepayment added in September 2020.
• For students in BOSC 5, as the report of your balance is not possible in February 2021, EHL decided to exceptionally make a gesture for the sake of fairness with others students and is going to reimburse, at the end of your studies, a maximum amount of CHF 360.— (corresponding to 10% of the prepaid amount for BOSC 5-6) that might not be consumed by then.
  The amount, if any, will be reimbursed at the same time as the deposit of guarantee, in March 2021.
• For students in BOSC6, as the access on the campus is not possible until the end of your studies, it has been decided to exceptionally reimburse you the entire balance left. The balance of your card will be put at CHF 0.— by the end of the week and will be credited to your EHL account of statement.
  • However, if you would like to use this amount, for example at the Berceau des Sens with the student discounts, or transfer it to a gift card (without student discounts), make various purchases or donate it to the EHL Foundation for Scholarship & Honorary Loans, we invite you to contact the Finance Department.

If students would like to use part of the credit added to my EHL account of statement to reload their F&B card, is that possible?
Yes it is possible. All students need to do is send an email to Finance indicating the amount to be added. Note that the processing time is 48 hours.

As a reminder, any amount added to students F&B account (excluding prepayment invoiced each year) is carried over from year to year until the end of studies or consumption of the amount. If however, at the end of your studies, a balance of this recharged amount persists, you can recover it at the Service Center.

Can prospective students still apply for the September 2020 intake?

Applications for the September 2020 intake have now closed.

For students who have applied or are applying, please get in touch with our Admissions department for any academic inquiries. More information for upcoming intakes is available here.

Where is the latest information about the Covid-19 situation in Switzerland?

The latest information on the situation in Switzerland is available on the website of the Federal Office of Public Health.

Will the Junior Academy take place this summer?

Yes, several sessions of the Junior Academy will take place this summer. For more information and dates available please go to the dedicated go to the dedicated webpage here.

Campus access is restricted to the North Entrance, at Route de Cojonnex, for everyone coming on site.

All Preparatory Year (AP1) and CREM students, as well as staff need to present their EHL card to the Security Desk at the entrance and lanyards are provided so that cards are easily visible.

 

Students in the Bachelor program will not be allowed to enter the main buildings of the Campus as the number of people on campus is currently limited. If these students wish to return to the Campus to retrieve personal belongings, an Outlook appointment must be made with the Security Team to access their lockers during the following hours:

• Monday-Friday: 08:00 – 11:00 / 13:00 – 18:00 / 19:00 – 21:00
• Saturday: 2:00 pm - 8:00 pm
• Sunday: 08:00 - 20:00

Students are requested to arrive at the North Entrance at the scheduled time, and no unplanned entries will be granted.

 

External visitors must present their invitation number and identification.

 

For deliveries, suppliers must go to the delivery bay accessible from Route de Berne.

Visitors

External visitors on campus will be restricted to groups  of 9 persons maximum, upon invitation only and accompanied by a member of staff. For any events or meetings at EHL with more than 10 persons, special authorizations are required.

All visitors must be pre-announced by completing the online form as per the Swiss government recommendations for traceability purposes. After completing the online form, visitors will receive a confirmation email along with an invitation number to be presented at the Security Desk at the Campus entrance along with their ID.  Students who wish to invite an external visitor on campus must contact Student Affairs to request an invitation number.

If the maximum capacity allowed on Campus is not reached, then walk-ins will be accepted and the above mentioned process can be organized at the Security Desk and access to the premises can be granted.

After the security check, all students, staff and visitors must present to the Health Desk who will advise on the sanitary and hygiene measures to follow on campus. A brief health check based on the Coronacheck elaborated by Swiss Unisanté will be required on a daily basis. The medical team may ask more questions if symptoms are suspected.

The Health desk will be open weekdays from 7:30 to 16:00 and the Security team will run this service at all other times and on weekends.

All staff and students who have parking on campus must use the underground car park at Route de Cojonnex with their parking badge. The temporary parking situated near the Route de Berne will not be accessible until further notice.

Visitors with a pre-confirmed appointment and/or Berceau des Sens reservation will be directed to the underground parking at Route de Cojonnex.

 

Exceptional access to the Lausanne campus is authorized for restaurant reservations:

Berceau des Sens

Berceau des Sens restaurant welcomes a maximum of 40 customers as per the present recommendations. External guests and Bachelor students are invited to book a table online and will need to show their reservation confirmation email at the entrance security check to enter the campus. The restaurant is accessible only through the North entrance at Route de Cojonnex.

Book a table

Bistro

BOSC students can come for lunch at The Bistro, but cannot stay on campus before or after their lunch, as the access is restricted due to the sanitary measures put in place and the limited number of people allowed on site.

Reservation is mandatory and should be made here . The security desk at the entrance of the School will be informed of your reservation and you will be escorted to The Bistro upon arrival.

Smoking is permitted only in the designated areas and you are requested to follow the guidelines posted in those areas.

If you need to empty your locker and collect personal belongings, please send an Outlook appointment to EHL Security during the following times: 

• Monday to Friday: 8:00 am – 11:00 am / 1:00 pm – 6:00 pm / 7:00 pm – 9:00 pm
• Saturday : 2:00 pm – 8:00 pm 
• Sunday : 8:00 am – 8:00 pm 

Make sure you arrive at the North entrance at the scheduled time, as no unplanned entries will be granted.

If you are not able to come to campus to empty your locker, please note that exceptionally this year lockers not be opened and emptied during the summer. You can therefore leave your belongings there until September.

Everyone is advised to follow the general recommendations from the Federal Office of Public Health, when on campus or elsewhere, in order to protect yourself and others, namely:

• Keep your distance
• Wash your hands thoroughly and regularly
• Avoid shaking hands
• Cough and sneeze into a paper tissue or the crook of your arm.
• Stay at home if you experience symptoms.
• Always call ahead before going to the doctor’s or the emergency department.
• If it’s not possible to keep your distance, wear a mask.
• Continue to work from home if possible.

Students, staff and visitors on campus are required to wear a mask in all public spaces and whenever social distancing cannot be respected.

Surgical masks (paper) are single use and can be worn for a full day.

The reusable masks in fabric can be worn up to 40 times and must be washed between uses at 60°C or steamed.

A steamer station is available on campus to disinfect reusable masks.

The facial mask will be considered as an integral part of the EHL Professional attire dress code during this period.

It will be possible to purchase masks on campus. Masks will be available at EHL Lifestyle boutique and possibly via some vending machines (still to be confirmed).

Sanitization stations have been installed around campus to disinfect your hands, work stations and study or meeting areas, including self-service UV lighting sanitizer units for small items.

A self-declared health statement must be performed daily upon entry to the campus, using the Coronacheck evaluation form by Unisanté. In case of symptoms, and as instructed according to the Coronacheck results, you must stay at home and students should contact the EHL nurse, staff should contact their personal doctor. 

Self-isolation is required in case of symptoms such as: 

• Cough (usually dry) 
• High temperature, feverishness
• Muscle ache 
• Shortness of breath 
• Sore throat 
• Sudden loss of sense of smell and/or taste   

More rarely: 

• Conjunctivitis 
• Gastrointestinal symptoms 
• Headache 
• Head cold 

 

Symptoms of illness can vary in severity and can even be mild. 

 

Swiss Office for Public Health instructions for self-isolation 

Return to campus will only be allowed after a minimum of 10 days and at least 48 hours after symptoms have completely resolved.

 

Self-service temperature control stations are available at the Campus North entrance, Nurse’s office and in the Atrium of Residence 3. In case of fever or abnormal rise of temperature, please contact the School Nurse immediately or contact your personal doctor.

To ensure that the recommended distances and sanitary recommendations are maintained throughout campus, special markings on the floor, airport ropes and inaccessible zones are clearly marked and your complete adherence to the set rules will be required at all times on Campus.

Seating has been arranged in all meal areas, study spaces and meeting rooms to ensure appropriate distance between participants. Moving the tables or chairs, or adding additional chairs, in not allowed.

Staggered seating is required in all classrooms to ensure distance between students and Faculty.

The SwissCovid app for smartphones (iOS/Android) aims to help contain the spread of the new Coronavirus and help to break new chains of infection. Use of the app is voluntary and free of charge. The more people install and use the app, the more effectively it will help contain the spread of the virus therefore EHL recommends that everyone to install this app on their mobile phones. Download the app:

Google Play Store for Android

Apple Store for iOS

To limit the risk of contagion by touching surfaces that are used by many people, please respect the following guidelines:

• Use the “Clean Key” distributed for all students and staff upon first entry on Campus - a handy personal device useful to avoid touching door handles, elevator buttons or any other surface with bare hands.
• Open door policy is implemented wherever possible and during normal office hours. All doors should be left open to avoid touching the door handle. For all doors where access control is mandatory, please use the “Clean Key” to open the door.
• No more than one person in elevators at one time and favor the stairs
• If you touch handrails or any other surfaces, ensure to disinfect or wash your hands afterwards.

Additional measures have been implemented to limit the risk of contagion through contact with infected surfaces, including increased cleaning and disinfection, contactless payment systems, and sanitization stations.

In closed spaces such as meeting rooms, offices and meeting pods the following guidelines apply:

• Wearing a mask is mandatory when other people are present
• Use of conference rooms must remain exceptional
• Favor meetings through Microsoft Teams
• Avoid long meetings (maximum 30 minutes)
• Respect the maximum capacity written on the front door
• Respect the staggered seating arrangement and do not add more chairs or change the room setup
• Doors should preferably remain open
• Open windows to ventilate the area often
• Leave the area clean for the next persons using the sanitizer available in all rooms to clean the table, chairs, remote control and any other surfaces before leaving.

As mentioned on each classroom door and other visual signage, you will need to respect the following guidelines:

• Be attentive to respect 2m between workplaces
• Respect the staggered seating arrangement
• Wear a mask if you cannot respect social distances
• Use only your personal equipment
• Respect the maximum capacity written on front door or table
• Do not add new chairs in classrooms
• Doors and windows should preferably remain open
• Before leaving, ensure to take all personal belongings
• Sanitizing wipes will be available in each classroom. When leaving the classroom, students and teachers are requested to clean their desks & chairs, and open the windows.

• Housekeeping staff will visit every classroom between 12:00 and 2:00 pm to disinfect the room.

The layout has been adjusted for all student study areas in accordance with the health and sanitary regulations to ensure appropriate distances. Moving furniture or adding chairs is not allowed and all users are required to disinfect the area with the sanitizing material provided before leaving.

All events and meetings at EHL must comply with the below maximum number of persons and the required precautionary measures.

Everyone involved in the hosting of events must be able to observe the hygiene rules and social distancing, or wear masks if the minimum distance is not possible. Guests cannot be standing for food and beverage consumption. Furthermore, according to the Federal guidelines, the contact details of attendees must be noted in order to be able to trace the chain of transmission, should it occur.

For events or meeting at EHL with 10 people or less, any external guests must complete the Visitors’ Form.
For any events or meetings with more than 10 persons, the relevant member of staff responsible for overseeing the event must obtain approval from HR or Security, depending on the type of event, and all relevant contact information from external guests.

• From 15 June, following the authorization of local Swiss authorities, events of up to 30 people may be authorized.
• From 13 July, events may be authorized for up to 300 persons.
  For any eventual request for student gatherings, please contact Student Affairs.
  
  Virtual events continue to be encouraged when possible.
  
  Check out the EHL events coming up.

All toilets and washing areas are cleaned regularly but maximum attention is needed for all of us to respect the following rules:

• Do not touch the door handle to open but your elbow or the “Clean Key”
• Use only authorized sinks/urinals to respect the 2m distance
• Wash your hands with soap and water for at least 20 seconds
• Use single-use paper tissues only
• Use open or foot waste bins only

All non-essential travel within Switzerland or abroad for professional or educational purposes is forbidden until further notice. This applies to students and employees of all EHL entities.

In accordance with the recommendations from the Federal Office of Public Health, unnecessary international travel for personal reasons should also be avoided. Should you need to travel internationally, be sure to check on the local regulations and requirements.

All cross-border workers required to work on site at EHL Campus Lausanne and need to cross the border into Switzerland to do so, must have their ID as well as their valid work permit. We advise you also look up the national and international travel requirements for your country of residence.

BOSC students are kindly reminded to respect the dress code when they are on campus.

As the campus closing was prolonged in accordance with the confinement measure imposed by the local authorities, the AP1 and CREM programs were completely reviewed in order to enable students to continue their semester in the best conditions possible.

 

Concretely, an hour-by-hour analysis of the curriculum was done and the program was rebuilt to separate the theoretical hours from the practical hours. Theoretical courses resumed on 27 April remotely for six weeks and their final evaluations will take place either online or later on the Lausanne campus according to Faculty instructions.

Practical courses will resume on campus from 15 June and last throughout the summer in order to complete the learning objectives. Practical workshops have been adapted to respect the sanitary measures and distancing.

The number of weeks of AP2 internship will be adapted so that students can have a break to rest and resume their BOSC1 as initially planned in February 2021.

Our objectives remain the same: to pass on the values and DNA of EHL, to provide students with tools for their operational internship, to prepare for the Bachelor's degree and implicitly for students’ future career.

 

Our priority is that each student is safe and receives the individual support that they need. Students on internship received particularly close support, thanks to regular telephone contact and follow-up. In recent weeks, we have focused on ensuring that each student can be offered an option to validate their internship, which is an integral part of the curriculum, and we are pleased to have been able to find flexible solutions that meet the learning objectives of the internship. Depending on the situation and risk assessment at the placement site, students were given the opportunity to interrupt the internship while being able to validate it with a substitute report. This required a close collaboration with the HES-SO for both the AP and BOSC programs. 30% of the students made use of this possibility.

 

Virtual Career Fairs and company presentations have been organized for students looking for an internship for the upcoming semester. For those who have not yet secured a placement, please get in touch with your Internship Officer to discuss the available options and your applications, review the postings on the job platform and continue to participate in the Industry Relations events.

Bachelor courses have continued throughout the campus closing with limited delays thanks to the efforts and collaboration of students, faculty, and all academic and administrative support teams. The contact hours are compatible with the regular curriculum and, despite some technical hurdles in the beginning, now have reported positive feedback from both students and faculty.

Recorded online courses are available to watch or re-watch at each student’s convenience, and all group work and assignments have been adapted to the new situation.

Bachelor students will finish their semester, including exams, online since the capacity on campus is limited to ensure appropriate distancing and sanitary measures.

All Bachelor exams will take place remotely and new IT measures are being implemented to ensure that all evaluations are secure.

Given the constraints and difficulties caused by the current situation, failure of a module or a retake exam in the spring 2020 semester will not be counted. Students may be excused from an exam in the spring 2020 semester by notifying Student Affairs at least two weeks before the date of the final or retake exam and it will not count as an attempt.

 

A dedicated graduation ceremony will be organized on campus as soon as it is again possible and will be announced well in advance to allow all participants to make the necessary arrangements. 

In the meantime, a symbolic online graduation will take place at the end of the semester. All graduating students will receive their degree by secured mail shortly thereafter, you will soon be contacted to confirm your postal address.    

 

Other student events are postponed or shifted to virtual events for the time being.

Most databases remain available remotely and instructions are available on Myehl. Preparatory Year and CREM students will be able to access the library on campus upon their return on 15 June.

For those not authorized on campus, borrowing or returning books will only be possible by appointment. Please contact the Library via email or call them at 021 785 12 43.

The library will notify security of your visit and a librarian will meet you at the main entrance / front desk on the day.

For all loans, please mention the references of the document/book you wish to borrow so it can be prepared for you and handed on the day of your appointment.

The fitness center is open only for students on weekdays from 16.00 to 22.00 and weekends/holidays from 09:00 to 16:00. The specific rules for use of equipment, maximum number of people allowed as well as other hygiene requirements are posted at the entrance and near the fitness equipment in the room.

The Fitness Ambassador will be monitor all regulatory measures.

Students can use the beach volleyball court as well as the multisport area for a duration of maximum two hours. Hands must be washed before and after playing. The external facilities are available from 08:00 – 22:00 daily, weekend included and require advance booking using the internal systems.

 

Security will monitor and ensure that rules are respected.

Off campus sports facilities have now reopened (Golf Club, Green Club, Indoor Climbing, Swimming pool).

 

Starting date for badminton training and rugby still need to be confirmed. Once available, the information will be posted on myEHL and communicated via the newsletter.

During the normal working hours (08:00 – 17:00), the EHL medical team – nurse and psychologist – will be available to assist with any health related questions or issues, and also to provide advice on dealing with emotional stress. The global situation is affecting all of us and can be an additional source of concern or anxiety for some. Students and staff are encouraged to reach out to the EHL Psychologists for support either in person, or via remote discussions.

The EHL Spiritual Counsellor is also available for support.

All student services continue to remain open and available for students present on campus and at home.

On campus, ensure to respect distances and the in/out flux and waiting line signage.

The IT Service Desk will be present on site from 15 June. In this context, we would like to introduce the changes we will implement to ensure the best possible sanitary and hygienic conditions for everyone.

• Initially, support will be provided as current practice: our teams will be reachable by ticket, email and telephone. Support will always be provided remotely in the first place.
• In the event that a remote assistance would not solve a problem, an appointment with a technician will be necessary before you come to our office.
• As a general rule, any visit in our premises must be preceded by an appointment with one of our staff members. >
  
  Make an appointment

The PrintShop and Audiovisual teams will be present on site from 15 June. In this context, we would like to introduce the changes we will implement to ensure the best possible sanitary and hygienic conditions for everyone.

For AP & CREM students on campus and Staff:

• As a general rule, any visit to the Printshop must be preceded by an appointment with one of our staff members.
• PrintShop printing requests must be made at least 24 hours in advance via email to printshop@ehl.ch. Exceptions are not possible. The person on duty will notify the requesting party as soon as their request has been processed and will arrange with them an appointment to pick up the printed materials.

For BOSC Students:

• A printer is available at the Campus entrance, before the security check.
• Should you need to print something in a non-standard format, please send your request to printshop@ehl.ch. You will be able to collect your prints at the North Entrance of the Campus at the following times:
  • Mondays from 10:00-11:00 and 14:00-15:00
  • Fridays from 10:00-11:00 and 14:00-16:00

• All printing jobs ordered at the PrintShop will be charged directly to your printing account by the person responsible for the Printshop, so please ensure you have enough credit on your account.
• Please note that it is not required to hand in printed SBP reports this semester.
  
  Make an appointment    Request a print by email
  

A solidarity fund of CHF 1mio has been created to ensure that talented students whose financial capabilities have been directly impacted by the Covid-19 crisis can continue to pursue their studies at EHL. Financial support is provided as interest-free loans, to be reimbursed after completion of the studies. 

Loans are made available to cover all or part of the cost of education. The amounts and the duration of the loan are flexible according to each individual situation. These loans can apply in addition to the eventual scholarships, which follow the usual process.  

Find the detailed application process on myEHL

The EHL Incubator will reopen from 8 June with special measures on site.

All students living on campus are assigned single rooms in order to respect social distancing.

Rooms will be professionally cleaned once per week.

Students will continue to have access to their postal services at all times at the North Entrance of the Campus (Route de Cojonnex).

Students and visitors are requested to respect 2m between workplaces and the staggered seating arrangement in the common spaces of Atrium 3. It is not permitted to more furniture or add chairs.

Masks should be work if social distances cannot be respected.

Only personal equipment should be used.

EHL’s Michelin starred training restaurant, the Berceau des Sens, will reopen on 15 June and will remain open throughout the summer. The restaurant will be able to welcome a maximum of 40 customers as per the present recommendations.

Guests are invited to book a table online and will need to show their reservation confirmation email at the entrance security check to enter the campus. The restaurant is accessible only through the North entrance at Route de Cojonnex.

Guests must also pass through the Health Desk for final clearance to enter the Campus.

New contactless payment systems will be installed at all points of sale, thereby reducing the physical exchange of EHL cards. Cards can be recharged through the Myehl app with all major credit cards and twint. Cash recharge has been discontinued.

New measures have been implemented at all outlets with namely mandatory hand sanitization upon entrance, recyclable single-use cutlery and wrapped self-service plates.

Plexiglas protection screens have been installed at the M Bar, Food Court and Finger Food.

All students and staff are encouraged to use their personal EHL water bottles to limit contact risks.

Instruction signage is installed at all F&B outlets and should be strictly followed at all times, as well as instructions for floor managers at each point of sale.

 

Special seating arrangements respecting the required distancing as well as maximum number of persons per table have been put in place at the Food Court dining area as well as other common areas in M & N Buildings. You are not allowed to move tables around or add additional chairs and respect of these rules will be strictly monitored and reprimanded. 

 

Clearing trolleys have been installed in various locations around the seating areas to avoid concentration of people during peak times. The offering has been revised and a new layout has been implemented with designated queuing, ordering and collection areas.

 

After AP and CREM students return to campus on 15 June, staff are encouraged to finish their meals before midday or take their lunch break after 13:00 to avoid large inflow at peak times.

A new service for prepaid on-line meal ordering will soon be available internally to reduce crowding the usual food service outlets. Orders from the Food Court menu and for Boutique products must be placed a day in advance and will then be delivered at the agreed time at the Grab ‘n’ Go outlet.

Since the beginning of the Coronavirus epidemic, a dedicated EHL Task Force has been monitoring the situation closely and liaising with International SOS and the relevant Swiss health authorities.

There are presently no cases of coronavirus found among the EHL community and the few suspected cases of have been handled. As of 5 March 2020:

• 2 people have been placed in quarantine and do not present any symptoms after having had contact with a person outside of the EHL Community who was infected
• 1 person who had been placed in quarantine following contact with an infected person outside of EHL has been tested negative for the coronavirus and may return to normal activities
• 1 person presenting symptoms has been tested and authorities have confirmed that it is not a case of coronavirus

The following special measures are implemented at EHL to protect the entire EHL Community and external visitors on campus:

• All student and staff travel is forbidden to countries identified with a higher risk of contagion. The travel ban list is updated as the situation evolves and refers to the official list of countries from the Federal Office of Public Health.
• All non-essential travel must be avoided, even to areas which do not present a higher risk of contagion. • Home office is implemented for staff based in countries at higher risk.
• External events where there may be people who have recently traveled to one of the countries affected must be avoided.
• Restrictions for external visitors are being formalized and will be communicated asap.
• Intensified cleaning schedule in toilets, residences and public areas at reception, food court and Hall N
• Use of disinfectant for handrails and door handles, and higher frequency for waste removal with systematic disinfection of the bins.
• Increased hygiene measures at the food court with namely mandatory hand sanitization upon entrance, new cutlery trays and wrapped self-service plates.
• Special measures are being implemented F&B outlets to provide additional protection against contagion.
• Protective masks are available for all students and staff at the infirmary and at the reception for all external visitors.
• Hand sanitizers have been distributed around all public areas of the campus.
• 3 sessions with a representative from the Cantonal Medical Office has visited the campus and presented an update on the current situation and their specific recommendations.
• Procedure for the identification and care for people infected has been put in place.
• A quarantine plan has been prepared by the task force and validated by the Cantonal Medical Office should a case be identified or the need arise. Home quarantine of people having been in countries at risk is however discouraged by the Cantonal Medical Office.
• The EHL health service has been reinforced to ensure that all questions or concerns can be addressed efficiently.
• Signage has been posted around campus to inform people on how to protect themselves and others.
• A dedicated intranet page provides regular updates to students and staff, and all relevant local and international contacts.
• Students who arrived mid February were informed of the risks and symptoms to look out for. They have also been requested to provide information on any recent travel to Mainland China to ensure that the EHL health services can support them with additional information on precautionary measures they may take.

In line with the above, EHL has decided to postpone or cancel upcoming events on campus. You will be informed on the logistics of these events and any changes to the schedule by the relevant teams. If you have not received any information, please email your EHL contact.

EHL Lausanne events cancelled or postponed include, but are not limited to:

• Career Fair – new date TBD
• Young Hoteliers Summit – new date TBD
• March Selection Days – contact your Recruitment Officer for alternative procedure
• Taste of EHL – contact admissions@ehl.ch

As the global situation of Covid-19 can evolve very rapidly, we remain on high alert and may cancel or postpone other events scheduled in the coming months according to the latest recommendations from the official health authorities. Decisions will be made in due course according to the latest information available.

The safety of our students and staff is our priority, and the EHL task force remains on high alert to implement any recommended new measures as the situation develops. The measures are reviewed and adapted daily to ensure appropriate precautions are taken. Plans have been prepared and approved by the local health authorities for this sort of situation.

According to the decision by Cantonal authorities, all in-person classes must transition to distance learning. As a result we will be migrating classes to remote learning methods and restricting access to our academic campus buildings in Lausanne and Passugg until end of April.

Further communications are being shared with all students and staff via internal communications means.

As of tonight, 94% of our students have been able to go home.

The remaining students who were not able yet to go home are staying in their on-campus accommodation and we are in close contact with them.

As of Monday 16.03.2020, 94% of our students have been able to go home. The remaining students who were not able yet to go home are staying in their on-campus accommodation and we are in close contact with them.

• Another 20 students have been able to return home, and EHL is contact with all students remaining on campus to facilitate their return home when possible, and support them during the campus closing.
• Considering the global situation, all online systems are strained which can cause issues connecting to certain platforms, including the online courses. EHL’s IT teams are monitoring the situation closely to mitigate impacts on study and work platforms.
• As of March 18, we have been informed that 1 Preparatory Year student has tested positive for Covid-19 on 17 March in their country of residence after returning home. The student is recovering and followed by the local medical services. The student’s roommate, classmates and relevant Professors and members of staff have been contacted by the EHL Infirmary to advise on precautionary measures to be taken.
  We remain in regular contact with all students and members of staff to ensure that necessary precautions are taken to limit the spread of the coronavirus.

Academic continuity

• Due to the nature of the practical workshops for AP and CREM students, these will be suspended from March 23 until the end of the campus closing.
• Our goal is to continue to ensure the highest quality and provide students with the necessary tools and guidance for the remote learning set-up. Students will continue to receive information as and when available from the Directors of Program and Faculty members.

Current situation within the EHL Community :

• One-to-one contacts with students on internships continues to support them with individual solutions and to ensure their safety.

• As of March 18, we have been informed that 1 Preparatory Year student has tested positive for Covid-19 on 17 March in their country of residence after returning home. The student is recovering and followed by the local medical services. The student’s roommate, classmates and relevant Professors and members of staff have been contacted by the EHL Infirmary to advise on precautionary measures to be taken.
  We remain in regular contact with all students and members of staff to ensure that necessary precautions are taken to limit the spread of the coronavirus.

Academic continuity

• Bachelor online courses and connect sessions have been planned until end of April - from Electives, Business Tools I and Business Tools II. This represented a total of more than 400 scheduled activities.

• 98 sessions were given online this week for Preperatory Year and CREM students, accounting for about 168 hours of contact, with mostly very positive feedback from faculty and students.

• Collection of student feedback from Class Representatives and the Student Council for continuous improvements.

Employers contact

• For questions pertaining to job or internship offers from employers, please email rec@ehl.ch

Update 23.3.2020

• Online courses have begun for most students, and retake/exam information will be provided shortly to relevant students.

• EHL continues to support the few students remaining on campus to return home.

• EHL is closely monitoring the situation of the EHL Community and the Infirmary is in contact with students who may have been infected. As coronavirus testing guidelines vary greatly per country, we are currently unable to confirm with certainty the number of people infected. Ten days after the campus closing, we remind all students and staff to remain at home, and to monitor for any potential symptoms. The EHL Infirmary is available to answer questions and provide support here. 

September 2020 applications:

EHL is monitoring the international situation closely and, given its rapid and unpredictable evolution, we don't expect to be able to make a decision before May regarding the possible postponement of the September intake or implement any arrangement concerning admission criteria. As this is an exceptional situation, we will consider exceptional measures to alleviate the negative impacts of this pandemic.

However, EHL will continue to receive applications. The deadline for applying for our September 2020 bachelor intake remains May 1^st 2020. For students who have applied or are applying, please get in touch with our Admissions department at admissions@ehl.ch for any academic enquiries.

For enquiries about our Summer 2020 EHL Junior Academy, please get in touch with our team at ehlacademy@ehl.ch.

Application deadline:

The deadline for applying for our September 2020 bachelor intake has been postponed to 1 June 2020. For students who have applied or are applying, please get in touch with our Admissions department for any academic enquiries.

For enquiries about our Summer 2020 EHL Junior Academy, please get in touch with our team.

Retake Exams:

The current health crisis is having an impact on the academic calendar, particularly the exam sessions. Consequently, the retake session scheduled for the month of April has been postponed. New dates in June have been communicated to the concerned students.

Student Business Projects (SBPs):

The format for the upcoming SBP session has been redesigned in order to:

• preserve the safety and wellbeing of students;
• minimize the impact on academic learning;
• allow students to finish their course in the initial time allowed by working on projects still linked to the reality of the real world;
• and guarantee the same conditions and opportunities to ALL students in this uncertain context.

Details have been provided to all final semester Bachelor students and the project proposals will be announced on 20 April 2020. However, EHL will continue to receive applications. The deadline for applying for our September 2020 bachelor intake remains May 1^st 2020. For students who have applied or are applying, please get in touch with our Admissions department for any academic enquiries.

For enquiries about our Summer 2020 EHL Junior Academy, please get in touch with our team.

Application deadline:

The deadline for applying for our September 2020 bachelor intake has been postponed to 1 June 2020. For students who have applied or are applying, please get in touch with our Admissions department at admissions@ehl.ch for any academic enquiries.

For enquiries about our Summer 2020 EHL Junior Academy, please get in touch with our team at ehlacademy@ehl.ch.

 

International Baccalaureate:

The International Baccalaureate has reviewed its processes to enable Diploma and Certificate delivery in these extraordinary times. Diplomas will be available from 5 July 2020 and these should be submitted to your Admissions Officer once available. For more information on the International Baccalaureate measures, please visit the Covid-19 IB updates.

 

Campus Residences:

The vast majority of EHL students have returned home since the campus closing, in Switzerland or abroad. 73 students remain in the “Neighborwood” residences on campus. While F&B services were provided during the first 2 weeks after the campus closing, very few students had elected to take advantage of this option, and some days none at all. As we all endeavor to stay at home and comply with social distancing recommendations, we will therefore be limiting further services on campus. From Monday 30th March, the campus will therefore be fully closed, including the F&B outlets. All EHL support teams will remain operational and available virtually during the normal working hours. Security will continue to be present on site 24/7 and available in case of emergency.

A message from our CEO: Video message from ROC

Innovation Hub Incubator:

In compliance with the guidelines from the cantonal authorities, the incubator will also be fully closed from 1^st April and all start-ups of the EHL Incubator will be working from home. Regular services provided by EHL will remain operational via remote work.

Internships:

For all students who were unable to finish their internship, either due to the employer’s decision or for personal reasons, EHL is offering support to find personalized solutions to each situation. We will also provide flexibility regarding the number of internship weeks in order to minimize the impacts of our students’ academic curriculum. The modalities of this flexibility are under evaluation, namely in light of the HES-SO guidelines and will be communicated to students as soon as confirmed.

Number of Covid-19 cases within the EHL Community

EHL is closely monitoring the situation of the EHL Community and the Infirmary is in contact with students who may have been infected. As Covid-19 testing guidelines vary greatly per country, we are currently unable to confirm with certainty the number of people infected. Since the campus has now been closed since more than 15 days, any new cases identified would likely not be relevant for tracing the origin of contagions. We will therefore not provide data on the number of cases within the EHL community anymore as the information available may not be accurate and misleading.

We encourage you to refer to your national and/or regional statistics for information about the spread of the coronavirus. For Switzerland refer to the Federal Office of Public Health website, and globally the World Health Organization and the Global Dashboard from John Hopkins University.

We remind all students and staff to remain at home, and to monitor for any potential symptoms. The EHL Infirmary is available to answer questions and provide support here. 

The vast majority of EHL students have returned home since the campus closing, in Switzerland or abroad. 74 students remain in the “Neighborwood” residences on campus.

Update of the EHL Campus Lausanne Construction as of 8 April 2020

In accordance with the requirements and guidelines of the local authorities, all companies must ensure that hygiene and distancing measures are respected by all employees on construction sites, or else the work must be suspended until the Covid-19 health crisis is improved.  More details related to construction work guidelines are available from the Canton of Vaud here.

As of today, 9 companies, with a total of 76 employees – in a place of around 180 -, continue to work on the EHL Campus Lausanne construction site as they are able to ensure the safety of their employees. The SUVA has performed checks on the construction site to ensure that the measures in place are appropriate and fully respected.

While each external company present on site is responsible for ensuring that their employees respect these extraordinary hygiene and distance measures, EHL has been working closely with the site supervisor in order to provide support and material.

It is expected that the completion of Buildings will be delayed by 2 month While it is too early to confirm exact delays in the final completion of the campus, our priority is to ensure the safety of all persons involved. Further information regarding the construction finalization and work progress will be provided in due course.

Measures put in place on the construction site of EHL Campus Lausanne:

• 2000 masks donated by EHL for construction site workers
• Parking route de Berne open to allow workers to commute with their own vehicles rather than carpool buses
• limited area of intervention and constant monitoring of compliance with safety distances
• 4 additional containers have been added to increase the cloakroom and canteen areas in order to comply with social distance requirements
• Setting up of a permanent cleaning service for the common areas, including after each break, after each wave of meals in the refectories;
• Cleaning up the life bases of companies if they do not respect the rules in force to protect their employees;
• Awareness-raising course for workers on arrival at the construction site;
• Implementation of temperature control at the entrance of the work site, any person presenting symptoms recognized as potentially at risk are not authorized to access the work site;
• Companies are obliged to complete and sign the control forms provided by SECO before being allowed to enter the site.
• Presence of 2 PROTECTAS in the field to avoid group effects inside the construction site and to continuously sensitize the workers.

While we continue to closely monitor the situation and will take necessary steps according to the evolution of the pandemic on a global level, the Canton of Graubünden has given the green light for both the Apprenticeship Degree (HoKo) and the Swiss Professional Degree (HF) programs to start as planned in August 2020 on the EHL Passugg campus.

There are still uncertainties and we expect some travel restrictions, however preparations have begun to implement an online format for our HoKo and HF classes just in case. EHL Passugg will be ready for the start of the study programs this summer, either in an exciting remote format or as usual on campus.

Remote learning update: Bachelor and AP programs

On 8 April, HES-SO published the first series of measures applicable to bachelor and masters programs in the context of the COVID-19 pandemic. Students have been informed of the modalities of validation of the module and academic calendar. Complete information about these decisions can be found on the HES-SO website.

Exam and evaluations

• Students will not automatically receive credit for their academic courses, internships or the SBP/thesis.
• Oral exams and thesis defenses will be organized remotely where possible on the dates to be communicated. Written exams may be replaced by remote exams or an individual/group project. If it is not possible, the dates of the relevant exams will be pushed back.

No penalty in case of failure or absence from an evaluation

• Failure of a module in the spring 2020 semester (or retake exam) will not be counted.
• Students may be excused from an exam in the spring semester of 2020 if they notify Student Affairs at least two weeks before the date of the final or retake exam - it will not count as an attempt.

Suspension of Bachelor's courses and exams for 4 weeks during the 5-week period from 13 July to 14 August 2020

• The periods of teaching (including SBP/thesis), internships and evaluations may be modified for organizational reasons and according to the evolution of the health crisis, but the number of teaching weeks will remain equivalent to 15 weeks.
• All bachelor classes will be suspended for 4 consecutive weeks, during the 5-week period from 13 July - 14 August 2020. During this 4-week period, no BOSC exams or other BOSC evaluations will take place. The EHL dates for the 4 weeks of course suspension will shortly be confirmed.
• However, if the health situation requires us to further delay classes and/or evaluations, they could take place before or after this period.

Suspension of studies

• Students may suspend their studies for one semester for the spring 2020 semester. If they choose to do so, they will not be able to take the relevant exams scheduled for the semester.

BOSC-4 internships

• In accordance with the HES-SO, EHL will determine how students can receive credit for a portion or all of their internship (e.g., extra work or partial credit with the possibility to make up missing credits later).

AP program

The HES-SO measures impact the AP program in two ways:

• AP2 internship: the measures related to admissions into the bachelor program mention a certain flexibility regarding the professional experience, which may have been interrupted due to the pandemic. For EHL’s AP, this allows a validation of the AP2 semester even if it has been interrupted because of the health crisis.
• Evaluation methods: The deanship decided to extend the application of the principles issued regarding the evaluation methods of the AP program. This implies that if a student fails a module, it will not be counted as an attempt; if needed, the study deadlines may be extended (including the maximum duration of studies). However, all the modules of the AP program must be successfully completed before students can join the bachelor program.

Typsy Provides Free Hospitality Education to the World

Global hospitality learning platform Typsy has launched a new plan to support the worldwide hospitality industry during the coronavirus pandemic: The Typsy COVID Support Plan. The Plan offers unrestricted, free online access to its industry-leading platform and library of 650+ hospitality video lessons. The COVID Support Plan will be available for individuals, businesses, and schools until 30 September 2020. 

Typsy is the world's fastest-growing online hospitality learning platform. Their courses are led by world-class instructors and designed for hotel and restaurant chains, learning institutions, small businesses, as well as individuals looking to upskill and improve their resume and job opportunities. 

Typsy recognizes that it is essential to address ways in which hospitality practices can evolve and adapt to deal with the impact of COVID-19. Their course library consists of lessons in a variety of categories including leadership, beverage, service, hotel and culinary. Endorsed certificates are earned for every course completed on Typsy. 

Typsy is supported by Ecole Hoteliere de Lausanne (EHL).

Learn more about the Typsy COVID Support Plan.

Industry event: RISE

The current Covid-19 crisis is a confusing and frightening time for the world’s 50,000 students currently studying hospitality and/or tourism management. It is, however, also a unique opportunity to learn from a real-life case study taking place in real-time. 

EHL is proud to introduce a live web show, RISE – produced and hosted by EHL Associate Professor of Strategic Management, Demian Hodari and Anita Mendiratta, a familiar guest speaker at EHL, as well as business leader and Special Advisor to the UNWTO Secretary General. 

Together with a cast of industry leaders, they explore the questions surrounding the Covid-19 crisis’ impact on the hospitality, travel and tourism industries’ students, recent graduates and other job seekers. There is no fee and no exam – just a chance to come together to work through the situation together in a fun, personal, and unusual way.

Join them every Monday at 12:00 GMT (14:00 Switzerland, 20:00 Hong Kong, 08:00 New York) and participate in a first in the world event from EHL.

Click here to register.

Following eight weeks of campus closing and confinement, we can now look forward to an easing of the measures related to COVID-19, as announced by the local Swiss authorities. According to these announcements, universities will be allowed to reopen in June under certain conditions. For reference, you can view the latest Federal announcements here and the Vaud cantonal measures.

We are happy to share with you the plans for the gradual campus reopening. Please note that the details provided may be adjusted according to the development of the situation and official recommendations from the relevant authorities.

Campus disinfection and preparation

Strict compliance with hygiene and social distancing rules remain essential for the gradual opening. In order to ensure the best conditions for the campus reopening, a complete disinfection plan for the site has been put in place. Several task teams are preparing sanitary and hygiene measures that will be implemented on campus to ensure the safety of our students and staff. Details of these measures and guidelines will be shared soon.

The gradual reopening of the campus will commence as follows:

• From 25 May: Specific staff teams will be allowed to resume work on campus in order to finalize all preparations on site.
• From 2 June: Pending confirmation from the Swiss authorities on 27 May, we should be able to welcome back on campus other administrative functions and practical arts staff. These teams will work in shifts, so that approximately half of our usual staff numbers are present on campus while the other half works from home. This is to ensure sufficient distancing measures throughout the campus.
• From 15 June: AP1 and CREM students will return on campus in order to finish their practical workshops on site. In order to allow sufficient distancing and hygiene measures, it has been decided that all BOSC students will finish their semester online. In order to finish the AP1 semester on campus after 15 June, the Lausanne Campus will remain open throughout the summer.

Le Berceau des Sens will reopen on 15 June and remain open all summer to allow AP students to do their training. Restrictions will apply to all visitor according to the recommended sanitary measures. To book a table, please visit: https://www.berceau-des-sens.ch/en/reservation/

We continue to closely monitor the situation and will provide more information in due course.

The current situation with the Coronavirus pandemic is raising a lot of questions for students who wish to start EHL this fall. To help and guide these candidates in their application and decision-making processes, we've prepared an overview of what EHL has implemented in admissions, health and security measures and learning resources for the new academic year.

The dedicated page can be accessed here.

As per federal recommendations, EHL Campus Lausanne closed on 16 March. Since then, the entire EHL community showed great adaptability and commitment, implementing various innovative and effective measures to deal with the situation.

We are proud to share an overview of EHL’s response to the Covid-19 crisis until the end of April. The overview demonstrates the work achieved by all teams in a short amount of time.

Download EHL’s Response to the Covid-19 Infographic

Where can I find all relevant information for my arrival at EHL? You can find all the relevant information in the EHL arrival guide.

What happens if I am unable to arrive at EHL for 7 September (MGH) / 22 September (AP)? For example if there are no flights.
Students who experience any difficulty with the arrival date, should announce this as soon as possible to their Admissions Officer, who will put them in contact with the correct channels. Each student who announces a problem with being able to respect the arrival date will be informed individually based on their situation (geographic location, travel restrictions, visa restrictions, quarantine requirements), and will be in regular communication with the school for available alternatives.

If I can’t get my visa on time, until what date can I join the classes on campus?
Students who experience any difficulty with the arrival date, should announce this as soon as possible to their Admissions Officer, who will put them in contact with the correct channels. This will be handled on a case by case basis and there should be regular communication with the school. For Bachelor or Master courses, remote possibilities are available and should be discussed with the Program Coordination team.

Can my parents accompany me upon arrival to EHL? Can they visit my room on campus?
In order to maintain appropriate distancing measures on site, exceptionally, only students will be admitted on campus for the first day of Introweek. Parents and loved ones will be able to participate in this special day remotely and more details will be shared in due course.

What should I do if I arrive from a country considered at high risk and have to complete a quarantine?
All eventual quarantines must have been completed prior to the start of Introweek.

Students arriving from abroad must verify if they are required to self-quarantine according to the instructions of the Swiss Federal authorities. More information is available here. Please note that evidence of your quarantine will be required upon arrival at EHL Campus (travel itinerary, hotel receipt, etc).

Preferential rates are available at hotels in the region. Check out the list here on the Myehl intranet.

What shall I do if my high school exams and/or diploma delivery are delayed?

We understand that the current global situation may affect the deadlines for your final exams and diplomas.

The official Diploma must be brought with you when you come on campus (for Diploma Check) in September. If you don’t have them by then, we would need the official transcripts from your school showing your final results.

Will there be online courses? Which ones? How many?
EHL will respect a strict maximum capacity on campus to ensure alignment with the measures in place in Switzerland, and to help protect the entire EHL community. All programs are being reviewed and adapted as necessary according to these special constraints.

For the preparatory year, several theoretical courses will therefore have components that are delivered remotely, however these courses also have some of the course with an in-class delivery. This applies only to courses that do not have a practical element. All practical courses will be delivered on site, ensuring you benefit from the experience-based learning and campus life.

What measures have been put in place at EHL?
EHL task force teams have been actively preparing the campus for reopening to ensure the safety and well-being of our students and staff. We have implemented the most advanced sanitary and hygiene measures, while maintaining the quality education and student experience which EHL is known for throughout the world.

Under these links, you’ll find a snapshot of the current measures in place.

INFOGRAPHIC & CAMPUS MAP

What is HyFlex? And why was this model chosen at EHL?

• HyFlex (Hybrid & Flexible) is a teaching model that combines in person and online courses simultaneously. A rotation is defined centrally for all students’ courses to take part in classes on campus part of the time, and follow the courses live online the rest of the time. For most classes, we anticipate that approximately 1/3 will be present on site, and 2/3 will be joining the class remotely.
• This model was chosen for Bachelor courses as it allows the best combination for students to take advantage of remote study, campus life and classroom presence, given the strict capacity limitations on campus imposed in Switzerland for Covid-related measures. The model also allows flexibility to increase or decrease the presence on site as the situation of the pandemic may evolve.

What happens for students who are unable to be in the Swiss time zone (for travel restrictions for example)?

• The principle is that all EHL students will be in Switzerland. Only students facing covid-19 restrictions can request to attend remote classes instead of in-person classes, as assigned to them in their LMS. These students should contact Student Affairs as soon as possible.
• Inquiries will be processed on a case-by-case basis and supporting documentation will be required.
  More than half of the student population will be scheduled to be on campus as of the first day of class. More information will be available as of the end of August.

How will security verify which student is allowed to be on campus on each day?
There will be two entrances to the campus (main entrance on Route de Cojonnex and second entrance near the BDS), where an automatic security system will check if the students and staff are scheduled to be on campus that day.

Are face masks going to be mandatory in class?
Social distancing will be respected in class so wearing a mask will not be mandatory.
However students, staff and visitors on campus are required to wear a mask in all public spaces and whenever social distancing cannot be respected.

If the Swiss government changes the restrictions regarding the number of people allowed on campus, will the Hyflex system be adapted mid-way through the semester to adapt to new measures?
Yes. Since the HyFlex model allows us to adapt the onsite presence, we will be able to move more students to remote learning if the campus capacity is further limited, or on the contrary expand the onsite presence if measures are eased.

Will students have the option of following the courses 100% remotely upon request?

No. The HyFlex model is designed to enable a mix of classroom presence, campus life, interactions and online courses. Any exceptions required for 100% remote course planning should be announced asap and will be handled on a case by case basis.

What system will be used and will there be training provided?
All remote courses will be accessed via Microsoft Teams. Training could be organized if there is a general need. If you feel that you would benefit from joining a training on Teams, please contact Student Affairs.

Will all courses be recorded and available to watch – or re-watch – on demand?
In principle, yes, some of the classes will be recorded. The exact modalities are still to be determined, depending on the pedagogical pertinence, and will be confirmed as soon as the information is available.

What will happen for SBPs, BOSC 6 electives and group projects? Will we be able to meet on campus?
All BOSC 6 electives will be organized according to the HyFlex model.
SBP teams will be scheduled for a certain number of coaching session and client meetings on campus according to a rotation schedule. On campus schedules will be organized centrally in compliance with the campus capacity authorized by local authorities. More details will be provided for the start of the next SBP session and according to the situation at that time.

What will the IT installation be in the classrooms?
The IT equipment needed to enable the HyFlex model (cameras, microphones, screens) is being tested and will be confirmed soon.

What will the final ratio be of onsite and online courses?
EHL is working on a principle of equity to ensure that all Bachelor students benefit from the same opportunities for campus access via a rotation. Local Covid requirements limit the maximum capacity allowed on campus, so priority is given to all teaching activities in scheduling the presences on site.

Will the mandatory school fees be adapted with the new HyFlex model?
Yes, the F&B prepaid amount will be adapted to the anticipated presence on site for Bachelor students. The exact amount will be communicated as soon as it is finalized.

For more information please refer to the FAQ section below called “Financial Matters”.

Will we be able to access the campus for special events or committee activities?
Every day, a maximum of 2,250 people will be able to be on campus at a given time. Priority will be given to classes (HyFlex rotation for students and faculty members).

If we are allowed to be on campus on our allocated day, will we have freedom to be on campus the whole day or only within certain time slots? If it is the latter how will this be enforced?
The student will have the possibility to be on campus the whole day if he is scheduled to follow a class on campus.

Will we have the opportunity to go on campus should we need access to library tools such as datastream which is only available on site?
Students will only be able to access the library and its tools on the days when they are scheduled to be on campus.

How will security verify which student is allowed to be on campus on each day?
There will be two entrances to the campus, where an automatic security system will check if the students and staff are scheduled to be on campus that day.

How will the classroom be set up to allow for interaction from remote students and on site students?
The exact set up of the classroom is currently being tested. The professor will be responsible to establish the interaction between the students present in class and those attending remotely.

Will the Academic assistants be taking control of the online classroom?
No, it will be the responsibility of the faculty members to take control of their classroom (online and on campus).

Can I quarantine on campus?
If you have to be in quarantine, it has to be done outside of campus. Please be mindful of calculating your arrival date as the first classes will take place on week 38.

Will the retakes for week 35 be held on campus?
The retakes for week 35 will be done remotely.

Is this format planned for the next semester only? Or would it be maintained even after COVID?
Management are currently working on different scenarios for the February 2021 semester. Students will be informed as soon as the most likely scenario is identified.

While the Covid pandemic has accelerated our digitalization plans, HyFlex constitutes an essential step towards a more comprehensive digitalization of all our programs, a strategic plan launched across all learning entities of EHL Group. Elements of this model, and an increased digitalization of certain courses may therefore remain in place after the measures of the pandemic are lifted.

Will we still have access to the campus if we have reservations at F&B outlets (Bistro, BDS, etc.)?

Yes. The people having reservations to one of our outlets will need to show the confirmation of their reservation at the security personal who has a desk at the main entrance.

If you are not planned to be on campus for the day of your reservation, you will have access to the campus for the duration of your reservation only.

Other Questions still to be confirmed

The teaching and course planning at EHL are an intricate Rubik’s cube of interlocking and supporting elements – which contributes to a rich and integrated learning process through theoretical courses, practical workshops, group activities, campus life, operations and infrastructure, etc. Such a change in teaching methods requires detailed analysis for each component to ensure the right balance and benefits for students. EHL Teams are working on evaluating each effect of the HyFlex model and confirm every detail to ensure that the transition is as smooth as possible.

Below are some questions raised for which we are still working out the details and which will be shared as soon as possible. If you have any additional questions, please raise those to Student Affairs so that we can get back to you.

• Is EHL going to provide masks to all students?
• How EHL will make sure that the quarantines have been respected?
• Will students living on campus and learning remotely have access to the campus’ F&B outlets?
• Will students living on campus have access to the campus’ F&B outlets during weekends?
• Will students living on campus have access to the campus in order to study?
• How will the Housekeeping classes take place without disturbing students who are learning remotely in their rooms?

Will I be reimbursed during the campus closing?

Following questions raised by some students regarding mandatory fees, the Executive Committee of EHL Group has shared the below update of decisions: please download all answers related to financial matters related to the closing of EHL Campus Lausanne.

Please download all answers related to financial matters related to the closing of EHL Campus Passugg.

What are the reasons for the Management decisions related to financial questions?

Following questions raised concerning compulsory fees, the EHL Group Executive Committee shared the message below regarding its decision: click to open the message from Management.

How did you make the reimbursement calculations?

For students in BOSC 1, 2, 3, 5 and 6

• F&B account:
  • The calculation was based on the duration of the semester according to the academic calendar.
  • You were present 4 weeks before the campus closing, out of the 17 weeks planned (from 17.02.2020 to 13.03.2020). A 13 week pro-rata refund has been calculated.

• Accommodation + tourist taxes (if applicable):
  • The calculation was based on the duration of the rental contract, i.e. 18 weeks. The amount may vary depending on the date you left the accommodation, the maximum amount reimbursed being 14 weeks out of 18 weeks (from 16.03.2020 to 20.06.2020).
• Parking:
  • The calculation was based on the duration of the rental contract, i.e. 18 weeks. A 14 week pro-rata refund has been calculated (from 16.03.2020 to 20.06.2020).

For students in AP & CREM

• F&B account:
  • The calculation was based on the length of the semester according to the academic calendar and your presence on site.
  • The program will take place on site for 18 weeks instead of 20 weeks. A 2 week pro-rata refund has therefore been calculated.
• Accommodation + tourist taxes (if applicable):
  • The calculation was based on the duration of the rental contract, i.e. 22 weeks. The amount may vary depending on the date you left the accommodation, the maximum amount being 4 weeks out of 22 weeks.

• Parking:
  • The calculation was based on the duration of the rental contract, i.e. 22 weeks. A 4 week pro-rata refund has therefore been calculated.

I am in BOSC 5 or BOSC 6 and I should not have any invoices to be paid, when would I be refunded?

As communicated previously on this FAQ, the students in BOSC 6 will be reimbursed by bank transfer at the end of September, at the same time as their deposit of guarantee. For the sake of fairness, the students in BOSC 5 will also be reimbursed via a bank transfer at the same time. The Finance Department will contact BOSC 5 and 6 students by the end of June to collect the bank details.


It is not my last year at EHL, can I be reimbursed via a bank transfer of the amounts credited?

The pro-rata amounts are not reimbursed by bank transfer. They are credited on your EHL account of statement and will be used to cover part of your next invoices, either in July or in December.

What is happening with the balance of my F&B card?

• Usually, there is a maximum amount of CHF 250.— that can be transferred to the next academic year, the exceeding balance is donated to the EHL Foundation for Scholarships and Honorary Loans. But given the circumstances linked to the COVID, EHL decided to not apply this rule for your next invoicing. The entire F&B balance, after deduction of the pro-rata amount, will be carried over to the next academic year.
• For students in AP1, BOSC1 and BOSC3, your balance at the end of January 2021 will be available until January 2022 in addition to a new prepayment added in February 2021.
• For students in AP2, BOSC2 and BOSC4, your balance to date will be available until August 2021 in addition to a new prepayment added in September 2020.
• For students in BOSC 5, as the report of your balance is not possible in February 2021, EHL decided to exceptionally make a gesture for the sake of fairness with others students and is going to reimburse, at the end of your studies, a maximum amount of CHF 360.— (corresponding to 10% of the prepaid amount for BOSC 5-6) that might not be consumed by then.
  The amount, if any, will be reimbursed at the same time as the deposit of guarantee, in March 2021.
• For students in BOSC6, as the access on the campus is not possible until the end of your studies, it has been decided to exceptionally reimburse you the entire balance left. The balance of your card will be put at CHF 0.— by the end of the week and will be credited to your EHL account of statement.
  • However, if you would like to use this amount, for example at the Berceau des Sens with the student discounts, or transfer it to a gift card (without student discounts), make various purchases or donate it to the EHL Foundation for Scholarship & Honorary Loans, we invite you to contact the Finance Department.

I would like to use part of the credit added to my EHL account of statement to reload my F&B card, is that possible?

Yes it is possible. All you need to do is send an email to Finance indicating the amount to be added. Note that the processing time is 48 hours.

As a reminder, any amount added to your F&B account (excluding prepayment invoiced each year) is carried over from year to year until the end of studies or consumption of the amount. If however, at the end of your studies, a balance of this recharged amount persists, you can recover it at the Service Center.

Can I still apply for the September 2020 intake?

We accept applications until the 31 July 2020 for the September 2020 intake.

For students who have applied or are applying, please get in touch with our Admissions department for any academic inquiries. More information for upcoming intakes is available here.

Where can I find the latest information about the Covid-19 situation in Switzerland?

The latest information on the situation in Switzerland is available on the website of the Federal Office of Public Health.

Will the Junior Academy take place this summer?

Yes, several sessions of the Junior Academy will take place this summer. For more information and dates available please go to the dedicated go to the dedicated webpage here.